Cleartrip — Regarding the booking and cancellation

Hello
I have did a booking on their website and made the payment and i was successful at the payment page too after doing so i had received an confirmation email and the money had also been deducted from my account but later in 30 mins i had received another email saying the payment failed at the payment page itself now i have to pay extra for booking another flight like seriously who would want to pay an extra amount of 2000 awhile ago when it was just 2000 lesser. Now they say if will reflect in the account in 7 days where will i get money to do another booking i am a student and suffered so much of time loss and money too. And when i had to call there customer support there were no actual person to assist you its just an automated response saying sorry for the inconvenience and just cut the call how will i even confirm regarding the cancellation or how will i be able to even talk to these guys i dont know