Cleartrip — Trip ID[protected]

Address:

06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

This is regarding the Cleartrip ID[protected] which was booked via Cleartrip website (cleartrip.ae) in April 2019. It was a Jet airways ticket to India from Dubai and was cancelled by the Airline 'Jet Airways'.

Traveller name Age group Date of birth Nationality Passport number Ticket number Status
Mrs. Nidhi Rana Adult - - - 589-[protected] Cancelled
Mstr. Kabir Rana Child 20/10/13 - - 589-[protected] Cancelled

We followed up with Cleartrip several time on emails and phone calls. Cleartrip just said that the flight has been cancelled by Airline and they will issue refund later. Later they came back saying since Jet Airways has closed down business and they are unable to issue refund.
Now since Jet Airways has been revived and they are issuing refunds to customers, despite several emails Cleartrip is not giving us refund.

https://www.khaleejtimes.com/business/jet-airways-creditors-to-take-95-haircut-c...⇄