Dear Team,
I have a complaint regarding my Trip ID:[protected]. We booked three tickets for Spice jet airlines PNR Z7KRGL ( Delhi to jammu ). But due to flight rescheduling by airlines my one passenger was not travelling and I was connected with customer care for cancelled ticket Ms Megha Gupta and process full refund. During the call the customer care executive cancelled the two tickets ( Ms Megha Gupta & Mrs Tarun Gupta ) without my concern. Then he asked me to kindly book a new flight ticket for travel. We will connect with airlines and resolve the issue within 48 Hrs.
More than 7 days had gone by and so many times I called customer care but no one could reply regarding my refund.
Dispute
Trip ID:[protected]
PNR Z7KRGL
New Delhi - Jammu
Ticket Full Refund ( Megha Gupta & Tarun Gupta)
Trip ID:[protected]
PNR Z7KRGL
Jammu - New Delhi
Ticket Refund ( Megha Gupta )
Book another flight ticket with a price difference. kindly revert to it. I have recordings of all customer care executives also.
Clear Trip :[protected]
Complaint No :
Executive Name : Yunus
* ND-Jammu (8 April) 2 Ticket Full refund and difference amount 3100/-
* ND-Jammu (8 April) 3rd Passenger Ticket also not travel due to reschedule
* Jammu-ND (9 April)1st passenger ticket refund due to connecting flight reschedule
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