Cleartrip.com — Booked the Deluxe Room while I paid for Super Deluxe Rooms and also didn't refund the money of Tariff difference between the two different rooms.

Address:

New Delhi, Delhi

I booked 3 super deluxe rooms in Mussoorie from Cleartrip. After completing all the transactions for room booking a guy from Cleartrip named Ajit Bisht called and said that the rooms we booked are not available on that date. After long conversation and debate we(Ajit and I) agreed for the deluxe rooms in which 1 room with semi-facility (No TV, No Geyser, No Extension for room service, No Fan) and the refund for Rs. 300 per room i.e. difference between the tariffs of Super Deluxe and Deluxe rooms. But after some time the same guy Mr. Ajit called and said that "Madam, refund won't be possible". So, finally I paid for Super Deluxe but got pushed to use Deluxe Rooms also one room with Bed and 4 walls only. Also Mr. Ajit was so rude and Scoundrel in all the conversation.