[Resolved]  Aeroclub Woodland Shoes — Defective Shoe - Not repaired and delay in delivery

Address:

Bangalore, Karnataka

I purchased a Khaki shoe size 43 from Aeroclub Woodland Shoes ( 93 /1 , ITPL main Road, Marathhalli , Bangalore - 560037 , Karnataka, India . Ph : [protected] , [protected] ) 2 months back ( Dont remember the exact date as the bill was taken back and i was given a repair slip )

Detected a manufaturing defect within 20 days o[censored]sage and gave it back. The store manager said we will send it to Delhi office and they will take a call if it has to be repaired or replaced.

My CCF # 107 , Artical No. GC407107A . The date of delivery had been promised as 30th November 2012. When i gave a call 2 weeks before they assured it would be given this week or within the date of delivery.

Now when i ask they say its not yet repaired. The staff is irresponsible, the store manager is always absent. Funny part is they still say it takes not more than 15 days. I am doubting that they still havent sent my shoe for repair itself and are making me wait for their delay. I still do not have a shoe to wear! And no answer to when i will receive my shoe. They are failing to even commit a tentative date. What kind of service is Woodland giving. You are just losing loyal customers who believe in not just your brand but service as well.