[Resolved] Club Jiva — blue membership

Ajay barad

Address:	Bhavnagar, Gujarat, 364002
Website:	[email protected]

I have taken membership of jiva on 05/05/2018 at Mahableshwar, their representatives Mr.Faisal given wrong information about membership and given me blue membership, my family are 4 member, two child 15 & 18.but Faisal was given blue membership.After that I have call for booking he said Two adult Two children or three adult are allowed. My first booking time problem so how 25 years can be passed and I have called customer service at Mumbai for talking Officer but not attend me and no call me a week. There are no reply from customer care, This type of clubs can chetted to members and his Representative also cheated and wrong information gives.

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Sep 29, 2018

Complaint marked as Resolved

Club Jiva customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Club Jiva Customer Care's response Dear Sir/Madam,

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards

Team Club Jiva