[Resolved] Club Jiva — no refund after following up for more than 3 months | |||
I am club jiva member from past 3 years, below are my membership details: Membership id : cj/kp/r/00146 Check-in date : 14-mar-2019 Check-out date : 17-mar-2019 I gifted 3 nights trip to my family member by paying utility charge of 6000 rs. However, we were asked to pay rs 4628 as utility charge due to non-payment done by clubjiva to hotel. After following up with mr. Hiten from clubjiva reservation team (Contact - [protected]), i was confirmed over email and phone will get refund of rs 4628 within few days. Attaching email as proof. I want register a complaint about this issue as i have not received any refund after following up for, ore than 3 months now. Request to take strict actions against clubjiva for providing such a pathetic experience. Regards Anshul vishwakarma Was this information helpful? | |||
Jun 25, 2019 Complaint marked as Resolved After posting on this portal, I had to do multiple follow up with Hitesh (Club Jiva Representative) and finally I have received the amount reimbursed.
Thanks a lot for notifying the company about the issue.
Regards
Anshul Vishwakarma Club Jiva customer support has been notified about the posted complaint. | |||
Add a Comment | |||
45%
Complaints
350
Pending
5
Resolved
151
View all 350 Club Jiva reviews & complaints
+91 88 6715 6777
+91 81 0878 5544
65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
View all Club Jiva contact information
Post your Comment