Club Jiva — cheating for package opted

Address:

Club Jiva, c/o Aguada Anchorage, First Floor, Sinquerium, Bardez, Goa – 403515, 403515

Hi,

I opted for their membership plan on 15th July 2019 for a very huge amount of 180000. They said I will get my DAE login credentials in 90 days. After 90 days no response from them. Their marketing guys are the worst people I have come across. Arrogant and non-responsive once they know your number they will not pick your call forever. So I turned to customer care It has been 1.5 months by now The customer service is also non-responsive regarding the account credentials.

After all this, the only suffering person is me losing a very huge amount of money.

I would really like to get a refund of my whole membership fee and give up their membership because given the state of the people working in club jiva and 25 years of membership I will go through tremendous torture if I would have to contact them every now and then.

My membership number with them is CJ/CT/R/B128.

I purchased the plan to make my life comfortable but its hell now thinking each day that I have been cheated for a very big amount.

I have gone up to the extent saying them that If they won't reply to me for my problems I will file a case against them still they do not revert. Really horrible people(I even do not consider them to be called as humans)

I even have what app chats which only depicts one-way message from my side They do read all the chats but never reply. I really need a refund because its a very big amount for me & I cannot go it wasting.