Club Jiva — cj/lcgb/8087 - cancellation - harassment

Address:

Mumbai City, Maharashtra, 400102

My membership number cj/lcg/b/8087 taken in 2015 against which club jiva has taken 1.96 lakhs from me in goa. Just within 7 days i asked for my membership to be cancelled and they never cancelled or refunded any amount. We did not get any service for the amount we paid and lost our hard earned money.

After multiple followup and mental pressure, i got the membership cancelled long time back and received confirmation in email that membership is cancelled. Customer care executive chandini confirmed that she will take necessary steps. Still i have been receiving sms and email from club jiva for asc charges and late payment fees, which is causing lot of mental harrassment to me. Every time i see their sms/email i get the feeling of being cheated.

I request you to take appropriate action on this.

Regards,
Arvind