Club Jiva — Club jiva cheating policy

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Fraud Club Jiva’s different policies as per situation as per customers.
I sarita Chaudhary had telephonic conversation with one of Club Jiva team member, Over phone call i have been assured that my refund will be credited within 20 working days, they were expecting me only to write a mail mentioning that i will mark resolved my complain on online consumer complaint forum after getting complain resolved, I did same but after some time i received another mail where they are demanding 50% amount and remark first the complain has resolved on online forum after that second day they will credit my whole amount.
Fraud Club Jiva’s different policies as per situation as per customers are as follows:
1.At the time of selling membership customers are assured that your amount will be refund within 24 hrs if you are not satisfied.
2.After selling the membership all agents mobile phone will be switched off, then customer will search club jive through internet and try to contact its customer care where some girl named Nisha pick phone and say that there is no refund policy, some times she deny that the person is not our agent and so on...
3. Customer then post online complaints and after that He/She received a direct call from a lady from club jiva and over the phone she assured for refund credited in Account within 20 working days, and request not to post any online complain and destroy club jiva image.
4. Customer then become happy and sop writing online complains or avoid to take any other action, but suddenly He/She get a mail from club jiva describing company policy of depositing 50% amount and mark all online complains as resolved then they will refund the amount.
Different types of company policies club jiva is showing as per situation. Woww its great as customer, as situation, as the policy.
Club Jiva stop doing all these rubbish and refund the amount as earliest as possible.

Regards
Sarita Chaudhary & Sudhir Chaudhary
Mob:[protected]

Club Jiva’s false comments in all mails. Examples are as below
Club jive first mail i received
Dear Mrs Chaudhary
Ref. to our telecom we here by confirm that your membership with Club Jiva is cancelled and now under refund process. According to Refund / Cancellation Policy your refund will be credited to your account after
20 working days on subjectivity of details provided by you on date.
Warm Regards,
Member Relation Team

Club jiva second mail i received

Dear Ms. Sarita,

Greetings from Club jiva!!!

At the outset we thank you for taking the courtesy over the phone call.

We would like to inform you that as per companies procedure we will 1st deposit your 50% amount and after that when you marked your complaint as resolved we will deposit the 2nd cheque on the day.


Warm Regards,
Member Relation Team
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On Tuesday, 28 June 2016 2:53 PM, Member - Clubjiva wrote:

After so many phones and emails, finally they replied me like this ;
Dear Mr. & Mrs.Sharma,
Greetings from Club Jiva!!!
Thank you for writing to us

We would like to inform you that as per the agreement terms and conditions your refund request will not be processed. However we can provide you with the option of changing you membership plan and tenure which can be beneficial for you to enjoy wonderful holidays along with your family.
For any Further queries feel free to contact us.
Warm Regards,
Member Relation Team
We have all recordings and mails and many more things, Now time has come, We all together should go for FIR,
I m going to do the same just waiting for 20 working days as they committed me over through mail.

Dr. Sarita Chaudhary

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