[Resolved] Club Jiva — club jiva membership | |||||
I took an package with clubjiva in 2016 till date every time i try to place an inquiry no proper response back. From them. Asked for hotel booking last year but they came back with another list of resorts and said that hotel i am looking has been take out of the resort list. Sent them multiple emails last year but till date they have not provided any service and have just take 1.96 lac of rupees as lumpsum. Later i spoke to one of the executive of jiva club to cancel my membership and return my amount and he told that they cannot refund the amount as it is already paid. I was told if i don't want to use the membership then i need not pay the service charge and the memership will be void. But now they are sending me an email saying i still need to pay rs12000/- as service charge, else they would charge 12% interest! I urge all the people to collectively go to consumer court against them. I need a complete refund of my amount i paid earlier with interest. Was this information helpful? | |||||
Nov 24, 2017 Complaint marked as Resolved Club Jiva customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Club Jiva Customer Care's response Dear Sir/MadamWe are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva. You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details. We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details. Warm Regards Team Club Jiva | |||||
1 Comment | |||||
Comments
Your excutive & manager both are not listening mobile nos they are providing at the time of registration
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65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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