Club Jiva — Fraud company - Don't deal with them

Address:Mumbai

Club Jiva is a fraud company. For them money is everything and no customer service. I have taken membership with Rs. 67000 for 10 years in 2019. Due to corona pandemic, we have not used any holidays. In 2022, Ms Nusrat has asked to pay AMC of 2019 to avail a week holiday during, which is valid use till 2029. I paid Rs. 8250 AMC in January 2022. When I have asked for a week holiday in January 2023, they are asking for AMC again for year 2021. But they have clearly told me that with one AMC payment, I can get one free week holiday till 2029. This is a fraud. I have full email conversation that I can show as a proof.

Totally fraud company, and don't deal with them. And their resorts are below below average, even you can find good yourself from MakeMyTrip or GoIbibo.
Was this information helpful?
No (0)
Yes (2)
Club Jiva customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Jiva
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    351
    Pending
    5
    Resolved
    151
    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all Club Jiva contact information