[Resolved]  Club Jiva — Fraudulent marketing strategy

Address:400102
Website:www.clubjiva.in

Club jiva is one of the fake and fraud company… On 1st march 2016, we approached by one of their agent near Baga beach (Goa) and he gave us two coupons to open. My husband got “Better luck next time” and I got lucky coupon. This is a marketing strategy of this cheap company to make fool the people as they used to keep the cards in such way that one person should get lucky winner. The lucky winner card was valid subject to attend 1 hour presentation of company at La Calypso hotel . When we went to attend the presentation next day, one guy came and meet us and suggested us to say the receptionist that we are not member of any company. We were quite surprised. We met receptionist and she handed over us to another boy named as Anuj. He explain us very well about club jiva that anyone can be cheat easily. After spoiling 2 hours we ask him to process fast as we are getting late. He started to explain us about membership and ask us whether we are happy with his presentation. When we said yes he called his manager to explain about charges. His manager came and explain the charges which we need to pay on the spot. We ask some time to think as we had never heard of Club Jiva before. We gone through the complaints on consumer forum and we came to know that this was a programme to loot our money. Finally when we said NO, that manager started to blame us for spoiling his time and used abusive language. He said “ anuj is bachha, aapane gher liya usako”. We don’t understand how this company is appointing such kind of fellows….We forgot to ask the name of that manger but whoever was he, he was one of the unprofessional person. He didn’t have any manners to handle the clients. we are glad we did not make the impulsive decision.
It was very bad experience and will never recommend on this to anyone…so that every rightful tourist coming to Goa on a vacation should not fall prey to Club Jiva, and get cheated ultimately..
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Aug 5, 2021
Complaint marked as Resolved 
Club Jiva customer support has been notified about the posted complaint.
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Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
Even though the behaviour and misrepresentation was informed to Club Jiva and told over calls many number of times, still no action has been taken by Club Jiva.

Club Jiva- Please do not try to fool the customers that you are concerned with the query.

Sunil Kiran
[protected]
My complaint is resolved with mutual understanding.
Dear Mr. Sunil Kiran,

Greetings from Club Jiva!!!

Thanks for Marking your Query as Resolved

Warm Regards,
Club JivaTeam

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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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