Club Jiva — Holiday kart pvt ltd, mumbai, jiva club - amount not refunded despite repeated requests

Address:Mumbai City, Maharashtra, 400102
Website:Fraud -www.clubjiva.in

I was lured to take jiva club membership by false representation by representatives of holiday kart pvt ltd, mumbai on 9 may 2016. They gave me a membership number as cj/pr/r/1122 date 9 may 2016. After payment of rs. 10, 000/-, i searched for this company on the internet and i got to see so many bad reviews that i decided not to pay the remaining balance of membership amount. The grand picture presented by your representatives and the reviews by members on the internet were completely different. The initial amount of rs. 10, 000/- that was paid was treated as deposit and was fraudulently debited by the company's representatives at mahableshwar. The initial payment as told to me by company's representatives was supposed to be done through equal monthly installments but the representatives swiped my credit card for the entire amount of rs. 10, 000/- and treated it as initial deposit. I wrote several emails to cancel my membership and refund me the amount of rs. 10, 000/- paid by me. I followed up jiva club mumbai mumbai office tel number but i am not getting any positive reply. After several follow ups calls to their mumbai office, the representative today told me that that they will not refund the amount. Please help me to get the refund amount.
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Club Jiva customer support has been notified about the posted complaint.
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Dear Sir/Madam

We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.

You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.

We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva

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Club Jiva — No login ID and no cards received

When do u ppl plan to mail the login ID and cards for the membership? You guys were quick enough in swiping the card !!
I am following up with Club Jiva for my refund by writing emails and calling their Mumbai office several times. But no refund yet. They keep on saying that they will check with Accounts for approving the refund. Please help me get my refund of Rs. 10, 000/- (cj/pr/r/1122 date 9 may 2016 taken at Mahableshwar)

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    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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