Club Jiva — Holiday membership fraud | |||||
We applied for 10 years membership of club jiva on 12 feb 2016 in their goa office which is not yet given to us. The information furnished at the time of membership application and promises made by club jiva executives are completely false and cheat. During our visit to your office on 12th feb 2016, we clearly told your executives that we have a requirement of accommodation in downtown toronto. Your representative santosh yadav and pavinder promised us that we will get our membership details by 29th feb 2016. After that we can contact dae / club jiva for hotels / resorts in desired location. In case dae doesn't have a property in required location, dae/ club jiva will provide us details of other properties in the area where we want to stay and we can choose the property accordingly. Till today we didn't even get our membership details. When we contacted club jiva customer care, in the month of march, we were told that membership details will come before 10th march. Despite repeated follow ups, we did not get any fruitful outcome from your call center. Even your executive nisha jha, hitesh jain and aisha promised us various times that they would arrange property details of toronto and will also initiate the booking without us getting our dae login details. However, they didn't do any booking. When we called to check the status of property and dae login details, we didn't get any answer other than, that they are trying to arrange for the same. Every time your executives used to put our call on hold to check with their seniors but again they come on call with no answer. We have been cheated by your company and your employees. We want our money inr 68000/- to be refunded with immediate basis. Was this information helpful? | |||||
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Club Jiva customer support has been notified about the posted complaint. | |||||
 10 Comments | |||||
Comments
Club jiva will not respond either on phone calls or through e-mails. We are tired of Club Jiva and please don't believe them. We are believing and listening to their stories for past 2 months and now case will be settled legally. Spend some time in filing a legal case against Club Jiva and the sales person Prathmesh (From Goa).
Simi, the person concerned for refund, will speak that amount will be refunded but amount will not be credited to the account. I have already communicated to bank authorities and I was asked by bank authority to approach police as Club Jiva miscommunicated to us blaming our bank for not credited amount to the bank
Many Thanks
Sunil Kiran
Simi, the person concerned for refund, will speak that amount will be refunded but amount will not be credited to the account. I have already communicated to bank authorities and I was asked by bank authority to approach police as Club Jiva miscommunicated to us blaming our bank for not credited amount to the bank
Many Thanks
Sunil Kiran
wsminnitinmis's reply, Sep 20, 2017
Hi Sunil,
Do you have an update on your legal proceedings with Club Jiva so that other members can also benefit fro it.
Regards
Nitin M
Do you have an update on your legal proceedings with Club Jiva so that other members can also benefit fro it.
Regards
Nitin M
Club Jiva — Poor service
No proper coordination Not providing service Change plans without prior information Hidden charges My complaint is resolved with mutual understanding.
Hi Sunil,
Even my brother is a victim of this Fraud Jiva Cluba...could you please tell me as to how to get back our money from this Fraud people and take action on these frauds...
https://www.consumercomplaints.in/club-jiva-holiday-membership-fraud-c1270339
reg
anu
Even my brother is a victim of this Fraud Jiva Cluba...could you please tell me as to how to get back our money from this Fraud people and take action on these frauds...
https://www.consumercomplaints.in/club-jiva-holiday-membership-fraud-c1270339
reg
anu
Hi Sunil,
Its been more than a month and they havnt received any membership card till date...
reg
anu
Its been more than a month and they havnt received any membership card till date...
reg
anu
Dear All, I also cheated by Club Jiva / Holiday Kart pvt ltd in Nanital, i invest Rs 20000 now i want to refund
Reason why i want my money back and refuse to take membership:-
1) CLUB JIVA member said for meal, cab and other services will be given by mentioned hotel, but listed hotel denied
2) 18 days have passed but NO membership card i received even not a single welcome message yet from CLUB JIVA side.
3) Hotel said they are fraud, i here from Mainali hotel that is in his list
4) They provide member ship type BLUE, which is off season membership, this was not disclosed at time of meeting.
5) They said refund your money any time but when i mailed him, i got reply of no refund from CLUB JIVA side
6) Only one hotel said that we can use club, and all hotel denied which are in list, but members in meeting promised us to provide us all services of hotel
7) i received one booklet in that point number 12 is changed, its mention that any time you refund money but after taking membership point is changed and said nonrefundable in booklet
8) Company is not more than 5 years but members said it is more than 10 years in market.
9) Member said they owning 35 hotels and LACALYPSO hotel one of them, that is false
10) Hotel said extra utility charges are paid, but this was not mentioned at the time of joining
11) Lots of facility they promises for us, that will also need to share that all are false information
There is no reason to join CLUB JIVA so please refund my money.
I mailed him many time but they said its non refundable
I have around 30 people in whats app group, we will defiantly take action against him
My Mobile Number:[protected]
Reason why i want my money back and refuse to take membership:-
1) CLUB JIVA member said for meal, cab and other services will be given by mentioned hotel, but listed hotel denied
2) 18 days have passed but NO membership card i received even not a single welcome message yet from CLUB JIVA side.
3) Hotel said they are fraud, i here from Mainali hotel that is in his list
4) They provide member ship type BLUE, which is off season membership, this was not disclosed at time of meeting.
5) They said refund your money any time but when i mailed him, i got reply of no refund from CLUB JIVA side
6) Only one hotel said that we can use club, and all hotel denied which are in list, but members in meeting promised us to provide us all services of hotel
7) i received one booklet in that point number 12 is changed, its mention that any time you refund money but after taking membership point is changed and said nonrefundable in booklet
8) Company is not more than 5 years but members said it is more than 10 years in market.
9) Member said they owning 35 hotels and LACALYPSO hotel one of them, that is false
10) Hotel said extra utility charges are paid, but this was not mentioned at the time of joining
11) Lots of facility they promises for us, that will also need to share that all are false information
There is no reason to join CLUB JIVA so please refund my money.
I mailed him many time but they said its non refundable
I have around 30 people in whats app group, we will defiantly take action against him
My Mobile Number:[protected]
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65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.
Warm Regards
Team Club Jiva