Club Jiva — Made a member by cheating. Membership no. Cj/lcg/b/c550

Jun 09, 2016

Updated by S Srinivasan Iyer The fraud happened to me and my wife. We went to visit Goa recently in May 2016 and we were caught by Club Jiva agents in Condolim on 17th May-2016, saying that we are so lucky that we got a gift and to bring that gift we have to go to the one of their own resorts which is Baga Beach, Goa.
On 18th May 2016, we were picked up from Hotel Radisson and taken to their hotel. Once we reached there, these Club Jiva employees made us stand for 15 minutes and in the meanwhile asked us to show our ID Proof & Credit Cards that we have and asked us all our personal information on how much limit do we have in these credit cards. Then took the Xerox copies of my Pan Card and Credit card both Front and Back & they told us that it is important for them to take these copies to give the Gift. After that they said we have to attend some presentation of 1 hr. however Unfortunately the presentation went for some 2.5 hrs. Then they brought some other employees of Club Jiva, and these three employees took back our gift card first without scratching the options on it and then took us to one another office room inside the same us Presentation on Club Jiva, and during that time, Their Sales Agent Viswas, from Club Jiva Marketing team, gave us a booklet and list (Xerox copy) of 77 IRA list of resorts, where-in they repeatedly informed us that once we pay the entire amount, and the maintenance amount of Rs. 5500 every year, there is no need for us to pay anything else While utilizing our holiday week in any of the 77 IRA list of resorts plus the 8 own Home Properties of Club Jiva, plus 2 hotels/resorts in Switzerland. Also, one another commitment was given to us that if we become a Club Jiva member we shall receive the DAE Gold Advantage card valid from 2016 (day of activation) till 10 years. And additionally they also promised us that in Bangalore, we would get the 10 years membership of The Club (Mysore Road) Bangalore, valid from 2016 (day of activation) till 10 years, and we need not pay anything for it. We wanted to check on any feedback of Club jiva as We wanted to check the credibility and goodwill of Club Jiva amongst their members/customers on cellphone internet or by calling our friends, who have similar memberships, however we could not get any mobile network at their Club Jiva sales office (we suspect after discussing with other victims that they had used cell phone jammers, and mixed sedatives / suspicious chemical in water and coffee.). Due to tremendous persuasion and Pestering and repeated forcefully offer from Club Jiva Employees/agents, we seem to have been Misled/misrepresented /cheated to take the club jiva membership, When we asked about what are their terms and conditions, they said there is no harm in paying first as they have a 30 days refund policy, wherein if a member is not satisfied, he can ask for full 100% refund of his membership amount. We paid Rs.91000/- by Credit Card. We asked the documentation and after taking all our money, they gave us the agreement and asked us to sign it first as we have already paid the money and asked us to go through it afterwards once we reached our place. That is the first time we suspected and asked them to give all their commitments and promises in writing on email to us, which they said we are going to get a welcome kit from their Mumbai Support office. After that we were informed the Gift option as B which is same Free Holiday option that Club Jiva gives for all the customers as usual, after only pretending the other gifts, in order to Lure and bring the people to their rented office where their Sales/Marketing team can fool them with all fake commitments and trap them in an unfair and illegal manner, and duping/cheating them of their hard earned money (and never fulfill any promises/commitments made earlier and illegally use their money as an investment amount in Club Jiva business sought by misrepresentation and unfair means. We came to know about their modus operandi just next day. In evening when we reached our place, we checked their feedback and credibility on internet and we were shocked to know that Club Jiva has a very bad name and very bad reputation in the clubs and recreation market and we saw so many customer complaints available openly on the internet. We have been observing seeing all Club Jiva Victims, Club Jiva / Holiday Kart pvt ltd Support team has been continuously changing their statements every now and then, and are no longer responding to any calls or emails, after deviating from what was promised to us in the beginning, leaving us no option but to forcibly take a legal action on them. Thank God that some of you people as Tourists in Goa, escaped the clutches of Club Jiva without paying anything,
The modus operandi of Club Jiva is to lure and bring people to their rented office, make people members, forcefully and wasting time that’s too in a vacation. We need the refund our entire amount.