Club Jiva — membership woes

This is an absolute scam. Their modus operandi is to target the tourists in goa. We were convinced to buying a 5 years package for 7 days a year at inr 60, 000 plus a yearly fess of inr 5500, with a long list of hotels and resorts, own and affiliated on their records back in 2015. 5 years into it we were not successful in utilizing a single day (Zero). We have tried on several occasions to book through them over the mentioned period, always the same answer "packed for the mentioned period."
Recently we requested a booking at lonavala at one of the standard hotels and only to our surprise were first declined and then given an inn as a booking. Now that we just wanted to utilise the money invested we decided to go on a family vacation utilizing 7 rooms over 12 days that would make good 14 of our 35 days. Again to our surprise the booking manager who finally could be reached after a dilly dally of 4 days was definitely a wrong guy in the hospitality industry. He mentioned that the inn booking was also a favour as we are no longer eligible for our booking. He kept insisting we could email the higher up to resolve our issue. The guu who was at the other end assured that our conversation was recorded which i would love them to play back and listen if they have any kind of a system in place. I am certain i will get to the bottom of this. But peopleshould be made aware of these kind of organisations.
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    Club Jiva Phone
    +91 88 6715 6777
    +91 81 0878 5544
    Club Jiva Address
    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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