[Resolved]  Club Jiva — Not returning Money after promising

Address:Mumbai City, Maharashtra, 400102
Website:Clubjiva.in

Club jiva approved my return of money after cancellation of membership.but after one month they did not return it and now they are saying that it is not are policy to cancel the membership. i have give my bank account details on 27 July and they told me within 30 days I will get my money back .but now they are refusing. what a company club jiva I can't understand.
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Mar 24, 2021
Complaint marked as Resolved 
No resolutions after five year
Club Jiva customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Club Jiva Customer Care's response
Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
Aug 31, 2016
Updated by Shail chauhan
I have written many time to club jiva at [protected]@clubjiva.in but no reply no solution . when I call to customer care they are just say we can not refund the money.ms Nisha not forwarding my call to senior management person and say that nobody will pickup your call except me .Now I am feeling very frustrated.
Regards
Shailendra Singh Chauhan
[protected]
Mar 09, 2018
Updated by Shail chauhan
My complain not resolved till now how can it be marked resolved.
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