Club Jiva — poor response, very poor service and repeated lying and not providing dae credentials

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We have registered for club jiva membership during january-18, since then we are not getting proper response during bookings, when we raise query they don’t bother to respond at all and they make false promises and lie to us and till date we have not received dae credentials.

While booking with club jiva we didn’t get response at all and once they also booked and then canceled our booking
And when we are asking for dae credentials they are constantly avoiding and fooling us and don’t give us proper answers. We are mailing them, calling them but they just don’t care to respond and gives us false promises that they will provide us dae credentials shortly but till date we haven’t received it.