Club Jiva — Refund not processed yet

Brijesh A

Address:

Bangalore, Karnataka, 560029

Hi,

I was also trapped in the membership. However, soon after booking I realized it was not something I needed. Because they have so many ifs & buts. I realize that we would end up paying 3000+ per night anyway which is not worth with so many constraints & poor service.

If they had good email support, live chat support, instant phone call support, full guide to my tour etc, I would have considered it yet.

I tried to give a trial booking before cancellation - my experience was pathetic.

So, I requested for refund. But, I have not heard from them yet. Please help so that I get refund asap & peace on my mind.

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Club Jiva Customer Care

from Pune, Maharashtra

Verified Support

Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva

Brijesh A's [Complaint's author] reply, Dec 12, 2017

I have tried to contact your team many times, but never got satisfatory response. So, I have no other way then going to public forum. If you true, justify yourself.

JoyGonsalves

I had membership with Club Jiva in last week and found lots of bad reviews regarding fraud with this company.

Want to cancel my memebrship with them and refund paid amound by me.

Kindly suggest

Sunil Kiran

from Ilkal, Karnataka

Club jiva will not respond either on phone calls or through e-mails. We are tired of Club Jiva and please don't believe them. We are believing and listening to their stories for past 2 months and now case will be settled legally. Spend some time in filing a legal case against Club Jiva and the sales person Prathmesh (From Goa).

Simi, the person concerned for refund, will speak that amount will be refunded but amount will not be credited to the account. I have already communicated to bank authorities and I was asked by bank authority to approach police as Club Jiva miscommunicated to us blaming our bank for not credited amount to the bank

Many Thanks
Sunil Kiran
[protected]

Sunil Kiran

from Ilkal, Karnataka

My complaint is resolved with mutual understanding.

Brijesh A's [Complaint's author] reply, Dec 12, 2017

wow... I wish they would response me as well.

Club Jiva Customer Care

from Pune, Maharashtra

Verified Support

Dear Mr. Sunil Kiran,

Greetings from Club Jiva!!!

Thanks for Marking your Query as Resolved

Warm Regards,
Club JivaTeam

Brijesh A's [Complaint's author] reply, Dec 12, 2017

I will mark the concern as resolved as well if you solve my problem as well.. :) :(