Comesum — food not delivered in spite of confirming thrice

While travelling from train no 12626, ordered a veg deluxe thali from comesum while the train was arriving at gwalior. They failed to deliver the food and confirmed that the same would be provided at jhansi. Again the delivery ws not made. If they are unable to provide food same should be intimated so that passengers can make alternate arrangements. This is the worst service ever and people should ban this place for any requirements. These people just confirm order without checking even if they are self sufficient in providing food. Zero customer satisfaction.