[Resolved]  Reliance Communications — Reliance mobile

Address:632009
Website:RELIANCE MOBILE

SIR/MADAM,
I am headmaster of government high school melarasampattu R.MOHAN M.Sc., M.Phil., M.Ed., I PURCHASED PHONE AND NEW SIM
CDMA SIM MOBILE NUMBER IS [protected].
I purchased a new Reliance ZTE D286 CDMA PHONE on 8th october 2015 at 6.15pm
MDM : [protected]. RSN; RZTHSC14309418. through reliance corporate Mr.Nadha [[protected]] [for verification purpose]. at the time it is not working since battery in very low. he advice me to put 8hrs charging it will work.

within 3 days it is not working properly. they advice to handed over in service centre u will get new one within 3 days... i handed over it VLR/ZM/15/00108 WO DATE 13 OCT 2015. [[protected] &[protected]] [for verification purpose].

but it is not receive.. & problem is not solved. so complaint one of the reliance official Mr.Ganesh [[protected]] . More than 200 times complaint it ... and also i sent 100 sms also... simply he told sir half hour i will handed over a new phone ... for last 45 days same dialogue is going on... problems is not solved...

meanwhile i also compliant one of the official Mr. Manikandan [[protected]] and also i sent number of sms... it is also waste... i don't know how to solve this problem... i rang[protected] but it is not answering... WITH OUT USEAGE OF CDMA SIM MOBILE NUMBER IS [protected]. i paid rs.87. verify it also this... As early as send the new mobile.

i awaiting for ur reply.. as soon as possible.
thanks with regards.. r mohan headmaster... [protected]
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Dec 10, 2015
Complaint marked as Resolved 
So far not yet solved... who solved this problem?... [or] who will solve this problem? what i my next movement? by complainer
Verified Support
Nov 28, 2015
Reliance Communications Customer Care's response
Dear Mohan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

very very thank u sir

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