100Bestbuy.com — fraud / cheat

Address:Jaipur, Rajasthan

DONT TRUST THE ONLINE STORE 100bestbuy.com, its a fraud group
This is to register a complaint as follows:
I received a call from the 100bestbuy contact no. that is given on its website +[protected]giving me the reason to believe the Caller, named Atul), on 27th Dec. 2012 at 10.39 am (the registered call duration is 5.28 minutes) informing me that I am one the ten winning contestants for the Samsung-Galaxy-Tab-2 (for which I entered by paying Rs. 399 on-line). According to him, as a pre-condition to receive this winning item Samsung galaxy tab-2, I'll be getting a courier in 3-5 days on my registered postal address (for which, a address confirmation call will be coming followed to his call) and the packet will be having a mobile with MRP Rs. 9000/- and a reference code for claiming the Samsung tab-2 (which will be looking like bank's ATM PIN no.) and I have to pay Rs. 1899 for this courier and keep this number to tell the next Caller from trhe 100Bestbuy within next 3-4 days. I asked him to sent me all this in writing on e-mail and he responded that he has done it already at 7.30 am and will be forwarding again if I do not receive it. He suggested to save the number he was calling from and said that I need to ask for his name when I make a call. I got this courier and one of my family member paid the amount Rs. 1899/- in cash. While opening the pack, I found inside a mobile product in the name of Gfive (having a written MRP Rs. 1300/- and not the stated Rs. 9000/-) and there is a plastic card in Chinese scrip and no Winning code/reference no. as was told in the call from so called Atul. Further, I have not been contacted by anyone from 100bestbuy to give me next update and the winning item Samsung Galaxy-tab-2.

Now, I need to put on records as my complaint that I have called on the given number almost everyday to contact him /any responsible costumer support person but each time my call either failed, or got disconnected. It was connected twice with some one (male voice 3 days back and once today), the Caller today informed that my name is not in the list of winners and the person named Atul is not available to get connected. I asked him to connect me with some senior officer, but he put me on hold and then disconnected.

I have written to the CEO 100bestbuy expecting a clarity on this whole episode, as I felt cheated by misinforming me, imposing a useless Gfive mobile on me (worth of throwing) and just not being reachable to address this grievance.

I want my money back and an apology for this kind of misinformation. I waited for a responsible answer and due action by a return mail from the company but in absance of the same I am compelled to take necessary legal remedy for this cheating (including putting my on-line reviews /experience sharing about this 100bestbuy website), still expecting an immediate and responsible response from the CEO's/company's end.

Thanks

Priyamvada
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Hello Priyamvada,

I REALLY DIDN'T UNDERSTAND YET WHY THESE TYPE OF FRAUD SITES ARE RUNNING SO LONG.. AS 100BESTBUY IS RUNNING FROM THE PAST 2 YEARS AND MAKES A LOT OF FRAUDS WITH INNOCENT PEOPLE.. WHY INDIAN GOVT. DIDN'T TAKE ANY ACTIONS AGAINST SUCH FRAUDS WHO ARE IN THE MARKET FROM SO LONG TIME..
NOW, I WANT TO TELL YOU MY STORY : -

I made an order on 17/11/2012 but didn't received the product yet after more then 1.5 months..
Product is : Omron HEM 7203 Upper Arm Bp Monitor
I made a call on their customer support number and they told me that product is not available.. and advice me to select some other product..
I told them that i already search your whole site and i din't need any other product..And kindly refund my amount..
They give me an other e-mail ID ([protected]@suksh.com) and told me to send my concern to this person as he/she is dealing in refund's only..
I send the mail almost 3 times to this e-mail ID but didn't get any response.. I again interact with them through e-mail as you feel very lucky if anybody make response on phone.. they answer 1 out of 10 calls and other nine you have to disconnect after a long wait..
So, I again interact with them through e-mails and they told me that they will refund the amount in 3-5 working days.. But when i again contact them after 5 working days.. They stop replying my e-mails.. I made a call today and they disconnect the phone.. when i talk to them about this whole process..
I have all e-mails record they send to me.. IS there is something which can help me out..
AFTER THIS INCIDENT I DO NOT PREFER ANYBODY TO GO FOR ONLINE SHOPPING FROM 100BESTBUY.COM...

I M SO MUCH HARASSED BY 100BESTBUY.COM AND SUKSH.COM
SO, IS there something which is going to help me out.. OR anybody suggest me how can i use the consumer court..

I GOT A MAIL 7 DAYS AGO THAT YOUR REFUND IS IN PROCESS... BUT WHEN I AM TRYING TO CONTACT THEM AFTER 7 WORKING DAYS.. NO BODY RESPOND..

My reference number: 12380930
my mob. number: [protected]
Dear Priyamvada,


Thank you for taking the time to provide us the feedback on your experience.Please do revert with your details and we will investigate your concern and revert. We have escalated the same to our Team Leads to enable them to take the appropriate action to ensure such instances do not recur.


If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you
With Regards
100bestbuy
Dear rohit kattchu,

We have refunded your full money please verify it.


If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

Thank you
With Regards
100bestbuy

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