100Bestbuy.com — Wrong and inferior quality product delivered by 100bestbuy | |||
In placed a order with 100bestbuy shopping portal on 2nd march'12 for " Lotto shoes" (size 09 ) priced at Rs 855/- + delivery charges 150/- ie total 1005/- , payment was made through net banking .Delivery period committed by website is 7-10 days. I inquired about the same on customer care no provided on the website , but most of the IVR responded as busy . After lot of persuasion i was able to talk with one of the executive , who could not provide any information. I mailed also to their [protected]@100bestbuy.com and [protected]@100bestbuy.com but no reply received . On 16th March'12 i received a courier from 100bestbuy . On unpacking the box i found that it did not contain the ordered " Lotto" shoes but some one old pair of cheap quality / inferior shoes one of them also without lace.( Photo attached ) I called to their customer care no., executive replied very harshly i need to send these shoes to them and then only they would proceed anything. Now i shall arrange to send back wrong product wait for replacement . Customer care and serviceability of 100best buy is really very pathetic. every online shopper must keep away from this portal. Vikram Kumar Gurgaon Was this information helpful? | |||
4 Comments | |||
Comments
To
100bestbuy
C/o Suksh technology Pvt Ltd,
Salarpuria Hallmark, 15/[protected]@16,
4th Floor, Kadubeesanahalli,
Outer Ring Road, Banagalore - 5660087
I have dispatched the wrong shoes to 100best buy today ie 5.4.12 to the above address thru speed post. kindly arrange to return my amount Rs[protected]+100+100 ) immediately.
-Vikram Kumar
100bestbuy
C/o Suksh technology Pvt Ltd,
Salarpuria Hallmark, 15/[protected]@16,
4th Floor, Kadubeesanahalli,
Outer Ring Road, Banagalore - 5660087
I have dispatched the wrong shoes to 100best buy today ie 5.4.12 to the above address thru speed post. kindly arrange to return my amount Rs[protected]+100+100 ) immediately.
-Vikram Kumar
To
100best buy
After receipt of wrong item by you, my money has not been refunded till now.
Pl. update.
Vikram
100best buy
After receipt of wrong item by you, my money has not been refunded till now.
Pl. update.
Vikram
To
100 bestbuy,
Still neither i have received the item nor the refund amount (Rs 1205 /- ) .
Kindly update the status.
Vikram
100 bestbuy,
Still neither i have received the item nor the refund amount (Rs 1205 /- ) .
Kindly update the status.
Vikram
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+91 80 6753 6400
Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
View all 100BestBuy.com contact information
Customer care
100 bestbuy
Received a parcel today from 100bestbuy, found that the shoes sent by you are again a inferior/ cheap quality and not the “ Lotto” brand as ordered my me and reminded to you thru variou telephonic call and mails.
It seems that 100bestbuy has been doing this willingfully with an intetnion of cheating me. I am being harassed by 100bestbuy by sending wrong items again . I have spent Rs 1105/- till now in this deal with 100bestbuy (Rs 1005 paid to 100bestbuy thru ICICI netbanking and Rs 100 to send back wrong item to you by courier ).This is not as per Fair Business ethics.
You are requested to send me my ordered item ie “Lotto” Shoes –size 09 without any further delay or return back my amount .
Vikram Kumar
Gurgaon