Yes, like everyone else, I was dupped by the Dell (yet again) I was not happy with my desk top from a few years back and I should have not repeated the same mistake, ordering from Dell AGAIN! So, I am partially to blame! But I was in a bind and had to purchase a laptop fast and didn't have neither the time nor the resources to consider another alternative (or at least a little more educated before making a costly commitment like this)!
Anyway, the problem with this "Expensive Piece of Junk" is what plenty other people have noted: Right after I ran out of warranty, the battery (which was noit fully charging before) depleated to 85% (even plugged in) and from 85 to 50% and soon after I am looking at 29% and it is going down 1% everyday. AGAIN, please bare in mind that the computer is ALWAYS plugged in and never on without external power.
I am so concerned and don't know what to do, as I have heard the replacement batteris are mostly refurbished and do the same thing after couple of months! So, that means even if I buy another battery, there is no guarantee that is going to last me any more than couple of months. Plus with today's economy, I can not effort buying a "New" batthery and pay for installation and check run, etc.. etc.
so, please take this as a complain, from a very frustrated Dell consumer or venting and my little way of expressing my HUGE disappointment with Dell (with their hurrible INDIA -based customer support) and if nothing can be done about my problem, at least someone could be saved from making the biggest mistake of their life: Buying A Dell Notebook! or Dell of anykind!