| |
Recently discussed
(0 minutes ago)HDFC BankProblem with Online refund (4 minutes ago)BSNLI want to know incoming call details of my landline phone
Latest News
Worst rating
Complaints with most comments
Vodafone (16) find anumber details & address
Stay away
Free Online Indian Classifieds
|
Sony Ericsson Complaints - Service and repairs |
| View all Sony Ericsson complaints |
Sony Ericsson |
|
Posted: 2008-01-03 by Apurv Singh  Send email |
|
|
|
Service and repairs
I had got the Joy stick of my Sony-Ericsson K750i repaired from a Sony-Ericsson service center in Gurgaon, but after 2 days of that the phone display went white, and when I took the phone back to the service center the manager refused to handle the phone he said that the phone may have got damaged due to the software getting corrupted or some problem in the main board of the phone, how ever he confirmed that the Cap of the Joystick was not fixed properly. The cold response from the the Store manager made me write to the Sony-Ericsson customer service mail id, how ever I did not get any response from them.
The Service station name and Add is
Mobile phones India
114, central Arcade, DLF City - II
Gurgaon - 122002
9891042595.
|
 Read comments |
 Add a comment |
More Sony Ericsson complaints
|
Comments |
|
Hello sir,
My name is Harikrishnan V and from Kerala
1 year back i had bought a k550i handset from Sony Ericsson, GCDA Complex, Ernakulam, Kerala.
After just 3 months my headset began to tear off on its own and reveal the wire beneath.gradually my left earpiece failed..i went to a service centre at Trivandrum (am studying in College Of Engg, Trivandrum), they told me that they cant replace the headset since it has been tampered with..I can understand the terms and conditions of the warranty, but the same thing happened to many of my friends..why sell such low quality headsets??
We expect good quality for what we pay.Sony Ericsson, I used to believe it as the most reputed and esteemed brand, with world class customer support, that the very name stood for "the best you can get", thats why when my parents gave me money to buy a phone, I didnt even have to think twice before buying a sony.But this is a very poor way of repaying your customers faith.
Sony Ericsson might be a well established firm.But please understand that your reputation is built on the trust and satisfaction of your customers.They are the source of your development and achievement, your true brand ambassadors..As of now you lost one.When I got enough money to buy a digital camera, am not going for a sony product ever again.its better not to buy than mourn over something you bought.
I had been a fan of Sony ever since i started watching TV..with the cute logo and all the cool products, but now i have learned my lesson.Dont trust a firm for its AD's, use their product and find it out for yourself.My opinion and trust means nothing to you that am certain but still as a customer I wanted to express my grief and protest.
Yours sincerely,
Harikrishnan V
Customer Name : Harikrishnan V
Telephone Number : 9447320594
Place/Region : Kerala |
I also bough a Sony Ericsson F305. It has been repaired twice during first ten months of warranty. And now, when I gave it for repairs due to display problems, the service center kept the phone for more than a month and then returned it in the same condition. Thank God, I checked it in the service center itself and again returned the phone.
Lessons learnt:
1. Never buy a sony ericsson phone as their products are of sub-standard quality. They may look trendy but they are not at all durable since they do not last even the warranty period.
2. Even if one has bought a sony ericsson phone, learn to live without mobile phone as once the phone gets out of order, which it definitely does, the service center will, in no case, take less than a month to repair it. And good luck if it works well thereafter. |
| sonyericsson model-w580i -my cell problem in speaker (running the call suddendly voice cutting the cell)-my no is 9963155593 |
| i had repaired my phone k800i's speaker and he had charged me 450 Rs. so is it true value of it or not? |
i am sumited my sony ericsson phone in new delhi technocare in lajpat nagar in 1 months before my phone modal name is z555i and my wrokorder number is SE309TE17308 my complaint is i am go there he is always saying your phone is under repair always i am perchaz my phone in 06/03/2009 in 9 month before and i am repair 7 time in sony ericsson service center in lajpat nagar in delhi i am not happy sony ericsson phone and please change my phone i am not happy my phone please replace my phone immigatly othervice i am go to consumer court in monday 30/11/2009 myn phone number is 9289440043
my name is lakshay |
| i am sumited my sony ericsson phone in new delhi technocare in lajpat nagar in 1 months before my phone modal name is z555i and my wrokorder number is SE309TE17308 my complaint is i am go there he is always saying your phone is under repair always i am perchaz my phone in 06/03/2009 in 9 month before and i am repair 7 time in sony ericsson service center in lajpat nagar in delhi i am not happy sony ericsson phone and please change my phone i am not happy my phone please replace my phone immigatly othervice i am go to consumer court in monday 30/11/2009 myn phone number is 9289440043 |
Dated :- 29.11.2209, From: PRADEEP KUMAR, DELHI
I have made a complaint ten days ago but till date I have not received any reply from the company. The compalint is as under. If I do not get any satisfactory reply with in five days, I will be forced to file a case with the consumer forum.
I have purchased three mobiles phones model No.W 350(I) black from M/s Salora International, Noida vide their bill no. ACOO20850132 dated 5/11/2008. Out of thse TWO MOBILE phone remained with the service station for atleast six months of the warraty period. The same were sent through Vibra Tech, Patel Nagar, New Delhi.The facts can be verified from their office data. The problems for which phone were sent for repair never ever repaired and with in a week the phones were resubmitted for same disorder. I am fed from all this. The phone which were recently came from service station on 10 Nov. 2009 again, same problem occured for which it remained with the company for the last ten days. Now the warranty period is over, The authorities are requested to either change my phone or refund my money if the comapny cannot able to repair it. Thanks
PRADEEP KUMAR, New Delhi |
Hi to all
My name is aashish kumar and i am having sony 580i and due to some problem i am not able to use it right now i just would like confirm that how it will be okey. |
Dear Sir,
I am ved prakash mishra your consumer of sony ericssonW350i, purchase date 23 july 2009 IMEI No.354173030465121 battery No.BST37 .
I am extremely disappointed with your care services since 1st time i repaired my mobile in 3rd week of sept. LKO, 2nd time oct 24 in kanpur but my problem is not yet resolved, my following problems are faulty keypad and music walkie.
Pls take necessary action asap otherwise i will move to consumer court.
Regards
Ved Prakash Mishra
Contact No.9956398329 |
| my moblie w550i sony ericson working slowly, button or not working properly and some time hang. so i do master reset but my is not working what can i do?pls help |
| my phone i j 105i .what is opption for Ply caller name. pls informe you use of play caller name settings-general- voice control- and Ply caller name |
I have w580i, i gave this mobile to change the socket b'coz my handsfree was not working properly after changing my socket i found same problem again and they also crack my body during service.
So what should i do.
My Contact no.9662338171 |
| My daughter Neha purchased mobile hand set model G-900 on 25/06/2009 from Dewan Sons, mall Road, Bathinda (Punjab) at cost of Rs.14000/-. The set had problem of power on/off, hanging, volume + - and was submitted for service to Dewan Sons on 22/10/2009. Till than I am requesting to return me phone. Even I offered to pay the charges if any but neither phone is repaired nor returned to me. I have requested Mr. Mathur at No. 9780439049, than Mr. Rajiv at No. 9915933377 and finally Mr. Ashish Jain at No. 9815854444 who asked me to provide case ID or work order No. I contacted Dewan sons whom hand set was given for repairs and I was refused to provide any information as per instructions of the service center. The hand set was purchased at cost of Rs. 14000/. After 45 days I not able to get my phone back. Should I still hope with Sony Ericsson? |
| my handset c510 often suffers from network problem, , although i checked mobile in service centre for couple of times, in behalf that i too have warranty, pls show solution to me, |
| i want to change my display in Sony Ericsson S500i... in chennai |
sir,
i had c510 in warranty,
i was submit on 11/07/2009 at mayiladuthurai (tamil nadu),
i reported that it is in navi key's problam.
always when i ask about my set, then alwase gevi me two day's time more.
i think its is only in flex{metadom}problam.
1 month for only spear part's, plese tell me myset problem clearly,
but till { 08/12/2009
our complate id is 16494, |
| I have k700i model . I want to change the battery as it does not work more than 2 hours. I want to buy original battery. Please suggest me where I can get this near Karvenagar, Pune and at what price . Please hurry. |
Sir/Madam
This is very bad about sony ericsson company that i had posted one complaint. but it has no response,
I buy sony ericsson S312 mobile from mavelikara, kerala 1 week before, i didn't get usb code with it but i am using W810i also, i put the usb code of W810i to S312 but it is not working, i inform to the shop till yet i didn't get a reply. This is very bad about you. |
| i bought w350i model on past 8 months .suddenly the battery inside it become fat which is unable to insert in it, i dont know why does it happen, can i know what does the problem in it, to whom shall i complaint regarding this problem, |
VERY BAD EXPERIENCE WITH SONY SERVICE/REPAIR
I PURCHASED A SONY BRVIA LCD TV MODEL KLV32V 200A FROM DUBAI CITYCENTER FOR USING IN INDIA AT MY HOMETOWN WHILE TRANSPORTING THE TV GET DAMAGED,
AFTER ENGINEER INSPECTION REMARKED THE LCD IS BROKEN OK
NOW I AM READY TO PAY RESONABLE REPAIRAING CHARGE BUT THAY ASKING 90% OF THE TV VALUE .(CHECKED WITH JUMO SERVICE)
CAN YOU HELP ME FOR REPAIRING THE TV? NOW IT IS AT MY HOME JUST LIKE GUST. PLEASE REPLAY AND SUGGEST ME FOR FURTHER REPAIR
THANKS
RJEEV. |
|
Previous | 1...13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21...24 | Next |
|
Latest Questions
Categories
|
|
285 days ago by Harikrishnan V [
285 days ago by Amit Kumar [
281 days ago by Lakshay [
