Air India Express — Worst Customer care

Address:Chennai, Tamil Nadu

I booked ticket in Air india express and saved Rs 200 compared to other airlines.

Since I wanted to make modification in the ticket, I tried calling customer care and to my surprise, none of the customer care is answering the phone.

I tried calling delhi, mumbai, mangalore, pune, chennai and nobody answers, Few numbers given in the website are not working.

From chennai, I tried calling to delhi customer care number mentioned in the website, but they refused to help and transferred the call...This happened many times and finally I lost more than what I saved when compared to other airlines.

I would suggest not to book in air india express airlines. worst customer care service.
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    Air India Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information