[Resolved]  Air India Express — COMPENSATION FOR FLIGHT CANCELLATION DT.04.08.13 BBSR TO KOL.

Address:

Assam

Dated : 17.08.13
To,
The Chief Manager, Silchar, Assam
AIR INDIA,

SUB : REDRESSAL OF COMPENSATION FOR FLIGHT CANCELLATION.

Dear Sir,

I would like to submit that at the time of flight Ticket booking on 23rd June’13 by my Travelling Agency M/s. Cyber Dotcom Cachar, Assam Mail Id.[protected]@gmail.com Mobile No-[protected]) as well as myself have been informed about the booking status of Flight Tickets on my Mobile - [protected].

However, on reaching at the Bhuvaneswar Airport on scheduled Date & time on 04th Aug'2013, I have been informed by the Airline Staff at Bhubaneswar that the flight was already cancelled. I regret to say that neither myself or to my travel agency have been informed about the cancellation of flight. I submit that I had travelled along from Visakhapatnam to Bhubaneswar on train to catch the flight.

I have been told by the bhubaneswar airline staff that I have to make alternate arrangement at my own. Because it was compulsion that I had to catch another flight for Silchar from kolkata on next day early morning on the same continuous Ticket. Fortunately, there was a Indigo flight at 7.30 PM at Bhubaneswar for kolkata. I have arranged money from some alternate source at Bhuvaneswar for purchase of Ticket in Cash at Rs.2752/= which must be compensated by Air India along-with equal amount for tension giving. Totalling Rs.5504.00.

My grievance must be heard upon & request to send Draft in my Favour at the below address.
MSN MURTY, C/o M/s. IVRCL LTD., Birendra Bhawan, Vivekanand Road, Silchar (Dist. : Cacher ) ASSAM-788001.

Your earliest action in the matter is requested & appreciated.

Yours sincerely,

MSN MURTY
[protected]