Air India Express — Poor customer care

Address:Central Delhi, Delhi

I would advise not to book any ticket in airindia express airline.

I have booked chennai -colombo ticket and wanted to modify name info and I tried to call customer care.
Trust me, I have been trying all the customer care of chennai, delhi, hyderabad, pune, mumbai and nobody answers.

Finally I got connect to delhi customer care and said they can't help and try to give direct number. That number is not in use and they answer that's the only number.

I have not seen such a poor customer care service like air india express.

Advising to go for other airline even if it is 300Rs more than air india express...
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    Air India Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    19%
    Complaints
    660
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    Resolved
    124
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information