[Resolved]  Air India Express — Passengers harassed as AI flight delays departure

Address:Thiruvananthapuram, Kerala

A Doha-bound Air India flight’s departure here has been inordinately delayed due to "operational reasons" causing harassment to 160 passengers. Several passengers who are migrant workers said it was for them important to reach workplaces in time. "Majority of passengers booked for the flight were migrant workers in the Gulf. They might even lose the job if they fail to get to their workplace in time", one of the passengers said.

The flight which was to have taken off at 8.45 pm last night was delayed is expected to take off this afternoon, airline officials said, adding the stranded passengers were accommodated in hotels. Some of the passengers complained that they were caught unawares by the delay and the airline officials did not give them any convincing reason for it or specify the exact time when the flight would take off
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Aug 13, 2020
Complaint marked as Resolved 
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government job — flight and people

One of person i know who was traveling all the time in airindia. She knows managers very well. So the head of person always addes millages and she use to give money to airindia indian people. THEY USE TO DO THEIR WORKS AS WELLL.BECAUSE OF MONEY. All the time she use to travel in firstclass all the time she was telling i know the head persons he always adds lotof millages for me. thats called airindia flights. Thats calles airindia managers or employee. Must do something abot this flight and airindia employee.
I have a doubt that why the air India always repeating the same problem in their services. But one-thing I noticed that Air india making same like this problem only the GCC services. Air India also flying to Europe and many more other countries but there anywhere not faced like this problem it means Air India seems the GCC peoples ( GCC Indians) low class people, they can accept any worst type of service like AIR INDIA EXPRESS. but I would like to remind the management of Air India and Indian Government that we are also Indian and we are working here in abroad not only for our personnel development, Also for our country,

If Air india cannot run the good service why the service not handover to any other privet or public service that who can handle perfectly. This is not only my opinion, all the people who staying in the abroad

I am staying in Bahrain, Actually the country is not developed in financially like India even-though here in bahrain there are a good transportation facility including a good Flight service "Bahrain Air". it is good and cheep service

If there is any holidays or festival in India, suddenly Air india will be increasing their charges without any information. Actually Air India is our country flight why they are not co operating with indian citizens, They knows that only the indians flying in Air india ( Other country people will not fly in this worst service, They will get good service for cheeper like bahrain Air )

My strict opinion that no one from abroad ( Middle east ) don't fly in Air India forever. spent 1000 Rs or 2000 Rs more for any other company service and reach in the proper place secure and punctual.
On 17.11.2010 I took AI 844 along my mother from AUH-BOM, we requested for wheel chair for my mom and authority promised to do at Mumbai airport, in boarding pass also it was clearly mentioned about the wheel chair, but at the Mumbai airport not a single staff attended us, flight attenders advised us to go to main terminal building so that we may get the wheel chair, slowly slowly my mom she got down from the air craft and by bus she reached the main building, I tried to fetch wheel chair people, but there too i did not get a single responsible staff who can help us, at last after begging and requesting someone attended us after one hour, even no care for old people, what type of service is this...worst service, no responsibilities towards elderly passengers ..i am forwarding this complaints to save other old people one who can not walk.( REF:AI 844 SEAT NO B30 ABDULREHMAN/AMINABI

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