[Resolved]  Airindia — Extra Money Deducted

Address:

Bangalore, Karnataka

Dear Sir,
Indian Airlines, the worst airlines I met in my life. The Service is pathetic.
Complaint:
I booked an airline ticket through AirIndia website on 17th November, 2011. When I was booking a ticket, the amount shown was INR 3555. I used ICICI online to book a ticket. But during the transaction, they charged INR 3580. I asked ICICI bank manager for the explanation. I got a written confirmation that, the amount was charged from the billers end. Then I contacted Indian Airlines. They replied saying, ICICI charges Rs. 25/- as a transaction fee. Again I asked ICICI for the confirmation and they confirmed that they dont charge any transaction fee for the airline ticket booking.
I have a written reply mails from both the firms. But I am pretty sure that ICICI dont charge any transaction fee. So this is an issue with Indian Airlines.
They should be charged heavily for this. I am helpless now and would like to request to take this as a note and take some severe action on them.
Kindly take this seriously.
Thanking you Sir,
Yours sincerly
Vikas Soni