[Resolved]  Airtel, India — Extremely poor service

Hello,

I'm writing this complain for my number[protected]. This no. is not working for 5 days now & there has been no update from Customer service. I have called customer service atleast 15 times as of now...When they are not able to help, these guyz keep transferring to one another and after atleast a call of 1 hour with them, when you call them the next day, to check the update. They would not even have the refernce no to check, the reference no. provided most of the times is incorrect. The next representative from airtel is never able to search the reference no. provided by the previous person. and even after 5 days, i[censored] ask them, they wud ask u ...Mam are you calling for the first time for this problem?...& that is when anybody would get frustrated.
The no' which is not working, it's incoming has been barred, the message which we get is "the no. does not exist", which is very embarrasing. We have spent 1 lakh rupees & advertised this no. in the newspaper for our business & this is what we have got from airtel. I would request this to be treated on urgent basis. and CORRECT this fault ASAP, otherwise, pay us the compensation for the loss which we are still bearing. Its an urgent requirement that needs to be prioritized. Hoping to hear from you soon.
Was this information helpful?
No (12)
Yes (25)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i want to change hello tune not getting the perfect tune i wanted.
before tie up with wynk i was getting the tune they are also not been seen and the worst part i have complain 10 to 12 times in wynk not getting single response
i am using the same network for more then 12 years
Airtel customer care is worst!!!
Please
help me
my SIM unusable sim card solve

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information