[Resolved] Airtel Prepaid (Maharashtra) — gprs activation failed | |
Sir I have applied atleast 300 times for getting gprs service activated for which i am ready to give the charges. I asked the customer care officer before buying the sim that what is the procedure of getting full gprs in airtel. he told thai i will get the activation sms with in 4 hours after appling. But every time I am getting a rply sms that "service is failed, please try again later". I tried AIRTEL customer care but they behaved so badly and disconnected the phone by saying "this is a system failure". This system failure is going on last 2 months. I asked to the customer care officer "what should i do now?". With out answering he disconnected the phone. My mobile number is [protected]. This is a maharashtra circle AIRTEL number... please do the needful Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
42 Comments | |
Comments
hi sir i request 2 u, the friends sims are not avilable in the solapur please available in demand, and increase validity offer
dear sir
I am sorry to sayn that i had complaint to you regarding of my airtel prepaid card nu [protected] about my gors system not working on my phone and i only get message that your gprs is activated and your amount is dectuted from your acount you are charged for vas. my gets dectucted and still i cant use my gprs system on my pc.when i complaint to the customer care the say it will be done but all this is just fooling custmores but till no actin is taken. if not let me know where should i complaint in future to ge the probleme sholved please look into this matter as early as possible.
I am sorry to sayn that i had complaint to you regarding of my airtel prepaid card nu [protected] about my gors system not working on my phone and i only get message that your gprs is activated and your amount is dectuted from your acount you are charged for vas. my gets dectucted and still i cant use my gprs system on my pc.when i complaint to the customer care the say it will be done but all this is just fooling custmores but till no actin is taken. if not let me know where should i complaint in future to ge the probleme sholved please look into this matter as early as possible.
is there a directory for prepaid customer where we can find our dear ones
thanks awaiting for reply soon
thanks awaiting for reply soon
i have taken an new campus card with 50 rs after taking it i didnt activate i thought that i will activate it after a month but i misplace the sim card so what to do plz mail me as soon as possible
plz activate gprs on my mobile my no.-[protected]
sir plz activte gprs facility on my mobile no [protected] my handset nokiya 3110c i m wating sir
i want all information of my own number my number is [protected]
Hello...my mobile no is [protected]...i want to know how to activate and deactivate the GPRS service...plz reply..
is there any std sms scheme is available in maharashtra (nagpur)?
please suggest me.
please suggest me.
MY MOB NO [protected] IS LOOKED AT SIM CARD REG FAILED
I have use the prepaid airtail No. [protected]. Please disconnect the gprs facility of my mobile.
dear sir
cricket alert is automatically activated in my mobile no. [protected]. and hourly my price is cutting from my mobile. please deactivated cricket alert from my mobile
thanks and regards
Sunil kumar
cricket alert is automatically activated in my mobile no. [protected]. and hourly my price is cutting from my mobile. please deactivated cricket alert from my mobile
thanks and regards
Sunil kumar
Please provide the sms sceem ..
friends card plan reducton very high as compare to other plan----please reduce 1 RS to 50 ps--------
My cell No. [protected] showing regestration failed.So i cannot use your services please active my above No.my Email ID [protected]@yahoo.com
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I Myself Mr. Amol Dharma Kshirsagar, Airtel`s prepaid customer I have been availing Airtels valued service since Aug 2008 on mobile no +91-[protected] which comes under scheme named “Mobile compus pack”, I am from pune (Maharashtra)
Actually, I never wished to write a complaint letter to well reputed & established entity who really gives a wonderful service with great effort in every respect along with all possible facilities.
But, this is how may complaint incident started, from last few days I was suspicious about call charges so i thought to check out whether I have been charged correctly or not ? on12th Dec 2008 as per my mobile clock timing I called on an Airtel mobile no +91-[protected] at exact 3.54 pm means At beginning of 55th minutes and completed conversation at exact 3.57 pm means at starting of 58th minutes therefore sum comes like this (58-55=3) total three minutes were utilized by me but got charged by Rs 4/- for which i must have been charged only Rs 3/- in respect of scheme selected .it was really very embarrassing situation when someone make fool where you trust most for money and service.
Therefore, I immediately called Airtel customer care service no.121, where I spoke to a male CCE on my first call who treated me very rudely, arrogantly on the queries related charges, after deep explanation on issue I convinced him and then he replied that it usually happens by mistook and we would soon credit my Airtel account by Rs 1/- now you tell me, how it can be a satisfactory response, still he kept arguing on issue without being positive to fact & cut the line using vague language.
Afterwards I had to call again, to know real matter, this time a female CCE was on line, I gave her my mobile number and explained what happened, on reply she said that you called earlier and Rs 1/- had been refunded to your account and rest Rs 2.50/- would be credited soon for last extra cut charges and this is what update I could see in your Account on screen at the moment then I thanked her for action taken and heartily requested to convey this call charges query to senior authority so that they could take necessary steps and she agreed and we closed conversation by greeting each other, this time all went fine.
But nothing stopped at this point, again I started to receive SMS on my mobile on same day(12th Dec2008) around 6.08 pm to till 8.14 pm by Airtel, in that particular time altogether I received 5 (five) SMS which shows that I have activated following services
SMS 1(Airtel) –missed call alert plus is now active on your mobile received alerts when ur mobile is switched off, not reachable, to deactivate sms MCANO 501
SMS 2- ([protected])- congratulation on subscribing to the on demand service you have been charged Rs 30/- for 30mins of your favorite music for 30 days, to unsubscribe call 54321300
SMS[protected] –congratulation your MCA plus service has been successfully charged Rs 15/-on 12-12 Enjoy the Airtel service, to deactivate sms MCANO to 501.
SMS[protected]congratulation for starting Hello tunes (HT), subscription charges are Rs 30/- month stop HT by calling[protected], toll free,
SMS[protected]thank you for downloading “bhains ki pappi” as your hello tune, dail 543211 for the latest hello tunes (call charges Rs 3/-mins)
Now I don’t understand what kind of reply Airtel expect from me to say for service which I didn’t ask to active or asked any one to get activated and for which Airtel has already charged me Rs 47/- now there is negative balance Rs (-) 15.17 INR, I don’t want to be a victim for all charges .
I am terrifically suffering for all unwanted service provided by Airtel and charging me a lot, I request “Airtel Higher Authority” to look into matter and solve my extra calling charges, and balance related queries at earliest
Please do the needful
Awaiting for your positive reply and action
Regards,
Amol D Kshirsagar
Mob +91-[protected]
pune