Airtel Complaints & Reviews

first customer care misguide u always.............
they activated my STD plan which i never opted for..............
1 month back they said that they deactavted it but all lie ...i m facing this problem from last 2 or more month....i m not able to take any other plan due to this ...i called on head office no [protected] at this no head person said that its all clear .............but its hell same the same result..............pls...

Recently I bought a prepaid airtel connection no.[protected]. From the day one I was receiving picture messages without any action on my part. When it went on for some days. On 18.12.2007, I contacted airtel customer care and told him to disconnect the service. I was assured that the service would be stopped w.e.f. 19.12.2007. But in the evening of 19.12.2007 not only I received a picsture message but also 30/- rupees were deducted from...

Sir,
My Airtel Postpaid no. is [protected] against Suman Saini (wife). My bills for the month Oct. & Nov.7 have wrongly calculated by the company. This is the phone used only for Incoming Calls but still inspite of many repeated calls on Helpline no. 121, [protected], there is no response from the company infact they threatened me to disconnect my phone. My mobile handset is also out of order for one week. You can check my details...

I m Rupinder Singh S/o Gurvinder Kaur from KARNAL who got a broadband connection[protected] according to HCL offer 2 months rental was free of Rs-780/- with no registration charges, no installation charges to her for which we deposited security of Rs-1500/- of which i m having a receipt.

As i told airtel's Sales Executive Mr. Pawan Sharma that if we withdraw our connection in two months, will security be refunded. He...

im having airtel prepaid connection.
for the laast hours im unable to make any calls outside .
im unable to speak to any customer care executives.
please correct my problem asap.
thankin you....

i wanna register in airtel site to know my bill details online.

how can i register....

I'm from Delhi, have got Airtel 699 unlimited internet plan. In this plan, I can use unlimited internet (@128kbps speed). Now, because its unlimited, the bill I usually get each month is the same - Rs 699+Service tax = Rs 785.

Everything was fine till August 10 2007, when someone from Airtel broadband called up and asked if I wanted to subscribe to Airtel Games on Demand - a service which allows the user to download and...

I was promised that my mobile connection [protected] will be activated on 16th Dec at 2000 hrs which is not done yet.I am travelling and the inactive mobile phone is a serious handicap.
Kindly do the needful or intimate me where I should complain next
or should I make a complain to TRAI ombudsman?...

Today at 1915 hrs, 4th December, 2007, I called up customer service as my GPRS was not working. I was connected to an advisor by the name Mukesh Singh. God! Save Airtel, God, in my 33 years of life, I have never ever come across an advisor, who can’t speak not only English language, but wasn’t able to speak even Hindi, not only was he extremely rude, he hung up on me.

Call center running without a supervisor....

I was facing lot of problems from the Airtel from the past 4 months.
1. They changed my bill plan without my consent and then they charged the advance rental. Nothing happened.
2. I have contacted the 121 helpline no. The person told me that the advance rental charged will be waived off which is around Rs 430 and ask me to pay the amount after the deduction and the same amount will be reflected in your next bill as deduction...

REQUEST YOU SIR, KINDLY ARRANGE TO SEND THE DETAIL ADDRESS OF THE UNDERMENTION TELEPHONE HOLDER'S NAME AND DETAIL ADDRESS. IN A FRAUD CASE I WANT TO MEET THE PERSON PERSONALLY . TEL.NO. IS [protected]...

Dear Sir
This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
In September dated 27.09.2007 (invoice date) i received...

DEAR SIR,
I HAVE PURCHASE A MOBILE FROM VIVEKAS WITH THE SCHEME OF Rs TALK TIME FREE 1700/-(LOCAL TALK TIME AIRTEL TO AIRTEL.,
AS WE RECHARGE TO DO CALL IN OTHER MOBILE.
INTERESTING IS THAT THEY DEDUCT THE AMOUNT FROM THE
THE AMOUNT WHICH YOU HAVE CHARGE. NOT FROM THE TALK TIME WHICH THEY HAVE GIVEN IN SCHEME.
I HAVE COMPLAINT TO AIRTEL CUSTOMER CARE MANY TIMES.

PL LOOK INTO IT .
REGARDS'br...

I had charged my prepaid mobile with Rs.340/- recharge coupon after some days I had top up of Rs.333/- and power charge of Rs.85/- to it .Althese things I have done before23/24th No-07.My next recharge wasdue on[protected].Suddenly on[protected] I happend to saw that my SIM next recharge is showing it is valid upto[protected] and it is converted to life time.How this happend I don't know.I have already lodged theis complaint two times...

dear sir,
since 3 months i have not recived my bills[[protected]] requesting to send all these bills and in future to my mail id and it is very urgent because i need to claim other wise money will go from my pocket .
pls pls do the needfull as early as possible.
thanking you...

I am using AIRTEL Prepaid in Delhi. On dailling 121 or [protected], and choosing language option Hindi, the next menu does not mention Customer Care option, and on pressing 9 (for talking to customer care) the automated message says that it is not a valid selection.

What a pity that Airtel overlooks this crucial point!...

To,
Airtel,
I am the customer of airtel prepaid ,having the No.[protected].
From my balance Rs. 30/- is being deducted since last two months ,Why ? From your service centers phones are comming for hallo tunes even after I refuced ,delibratly they are providing the services .I dont want any hallo tunes .If this will continue I will have to go for customer forum .

Uday Deshpande
[protected]...

I purchased a duplicate SIM card from ARC Ghatkopar on 6 December 2007 on losing earlier one. I was promised to get it activated within 3 hours and now after making lot of false promises, it is told that due to "technical problem" it will be activated on 17 December 2007! The staffers blatantly lie and they do not know correct information or they do not wan't to tell to customers. The approach towards customers is very casual....

dear sir,i have applied for a broad band connection 1 month ago till now no body came to install connection im living in indore of madhya pradesh state Airtel franchisee GROW MORE INC. had sended their executive to my place on 17|11|07 to collect installation charges from that day till now no body has came yet..i am regularly calling this franchisee for the connection but they are not taking interest.the team leader of this franchisee is...

I M NOT USING ANY AIRTEL SERVICE SO I M GETTING MESSAGES AND MY BALANCE IS DEDUCTED AS 15 RUPEE CONTINOUSLY FROM 4 MONTHS...