[Resolved]  Alliance Broadband Services Private Limited — Fraud - Not Committed speed and reliability

Address:

South 24 Parganas, West Bengal

Sir,
From the day of taking the connection from Alliance Broadband I have been suffering from this problem. They never give the committed speed. As I am using ZOOM PLUS Package where 256 kbps ( upto 512 kbps at 12 am to 8 am ) is the committed speed , but I never get that. I have lodged complaint at Alliance Helpdesk as well as Local Cable Operator several times. but they did not so much importance and ignored my problem completely. They sent some technicians who are not efficient enough to fix this issue. I had taken the connection in Oct,2009. My user id is < mamata_dd >. Then why should I pay Rs. 550 in each month. They have taken huge amount initially as installation, activation and etc. etc..
Please help me sir, they are intentionally not taking it seriously. Please help me.

My Contact :- [protected]