[Resolved]  Amaron Battery — POOR QUALITY & SERVICE RESPONSE

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Sikkim

AMARON BATTERY : POOR QUALITY & SERVICE RESPONSE

CONSUMERS ARE WARNED NOT TO PURCHASE THIS BATTERY AS THEIR QUALITY RESPONSE IS VERY POOR - SEE THIS COMPLAIN:

On 17the September 2010, I purchased Amaron Battery GO - 38B20L. theis was purchased after deliberate attempt to test thee strengtheness of theis battery in comparison to Exide. The Exide performance is better in comparison to Amaron in every way, quality, after care services etc. The Amaron quality is so poor theat just in 14 monthes, thee battery lost its power. On very day morning of 26the Dec 2011, I was unable to start my car, ultimately my car was tolled by service centre and was told theat battery has lost its power. I am surprised, thee way it has functioned. When I contacted thee Amaron customer care ( complain number: 51258), my battery was collected withe thee warranty papers by local Amaron franchisee, M/S PERFECT AUTO ELECTRIC WORKS, Udaipur. This franchisee is reluctant to give me fresh battery, as I have no trust in thee old one. When I contacted Amaron service engineer Mr Jhanki yadav, Jaipur ( [protected]) to sort out thee problem on dated 28the Dec , who was theen in Udaipur, he had shown very poor quality response. He didn't attended my phone but simply passed thee phone to thee local franchisee dealer M/S PERFECT AUTO ELECTRIC WORKS to sort out thee matter. He has no courtesy at all to handle thee problem

The Amaron battery, its services as well as its service engineers are wortheless. They cheat customer in best possible ways. I am planning to take legal action against theem if matter is not sorted out.

B Kumar