[Resolved] Idea Cellular Prepaid — amount deducted recharge denied amount still not credited to credit card | |
I had tried to recharge my mobile online using idea cellular website, the transaction has gone through however they said due to technical error they are not able to apply the amount to my prepaid connection, hence the amount will be diverted back to my credit card, the transaction was done on 13/2/2010 Inspite of many follow ups and even sending them statement for my credit card and screenshot which i luckily stored, they are not ready to cooperate, there customer service number gives all invalid information and nobody is even ready to look at it , theey are just buying time asking me for proofs and when sent them the attachments they are asking for what is the concern for sending the mails Which forum i can lodge a complaint against such fraudulent people? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 11 Comments | |
Comments
TRANSJACTION ON DEMO ONE MOTNTH
helloooooooooooo
what an idea
what an idea
My idea balance is going less day by day without any reason plz tell why
dont come balance. i have one massage
what
its not fair by the idea staff to do such things to the customers
Sir,
There is wrongly duduftion Rs. 90 from my Mob No.[protected] on 22nd March, I have made the complain to customer care. On 30th March I got the reply from your office on my cell that you send sms to 12345 stoping dialer tone.and the balance will be refunded to you. But still today we have not received my Balance back. I think 90 Rs. is not a big amount for Company like Idea. We hope that you have that sufficient balance in your account. Please do the needful at earliest.
Thanks & Regards,
Hina K. Shah
There is wrongly duduftion Rs. 90 from my Mob No.[protected] on 22nd March, I have made the complain to customer care. On 30th March I got the reply from your office on my cell that you send sms to 12345 stoping dialer tone.and the balance will be refunded to you. But still today we have not received my Balance back. I think 90 Rs. is not a big amount for Company like Idea. We hope that you have that sufficient balance in your account. Please do the needful at earliest.
Thanks & Regards,
Hina K. Shah
my mob no [protected], now iam in dubai, i cant use showinng sim card registration failed canu give me answer, now iam in dubai, i want make from here
Idea is a fraud!!!
Sir
My idea prepaid account recharge last two times throu my online sbi for my mo no.[protected] but recharge amount already deducted in my sbi account but my prepaid account balance not updated last two time
My idea prepaid account recharge last two times throu my online sbi for my mo no.[protected] but recharge amount already deducted in my sbi account but my prepaid account balance not updated last two time
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Idea Cellular Prepaid — Recharge amount
Hi,I have recenltly recharged my Idea prepaid number with Rs 350 via Citibank services. To my shock i got talk value of only 200. I called up the Customer care only to find out that there was no such recahrge value of 350, and they couldnt help. So, i lost 150 Rs not once but twice. I have two simple questions, a) If Idea has a tie up with citibank for recharge serices, then dosent it become duty of idea to inform what all recharges a customer can do? b) Idea website dosent even give an otion of Citibank in its banking domain options. I will not be surprised if they have cheated so many customers like myself, and until someone takes action they will just gobble up customers money without giveing any value to them, adding on to this there is no proper network coverage of idea as well.