[Resolved]  Apsrtc — Refundable money of canceled service

Address:Andhra Pradesh

Team,

I have booked a ticket from Hyderabad (MGBS) to Vijayawada through APSRTC ONLINE (with login GBETHA) on the date of 29/09/2011. Journey date is[protected]. But Due to Telangana Bund this service has been canceled. While I have contacted customer care i got the information that the money will credit to my account. For that they suggested to send a mail to "online.[protected]@apsrtconline.in" 4 times I have sent mail to this mail address. But till now i haven't got my money back. At least i haven't got any reply from APSRTC.

Please find the attached image copy of my ticket.
Please do needful.

Thanks & regards,
Gangadhar Betha.
[protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Sir I booked the ticket from apsrtc online on 14/05/2013 from ALLAGADDA to Hyderabad KPHB. The amount of ticket is deducted from my acc. but i didn't get the ticket. I cross checked the booking service it is showing that there is no reservation. So please verify it and refund the amount as soon as possible.
Service No. : 6549
Place : ALLAGADDA to Hyderabad KPHB
Date of Journey : 15/06/2013
MY MOBILE NUMBER IS : [protected]
Sir,
My name is Puspal I purchased Ticket no.23110144 in online from Hyderabad to ponnur on 28/07/2013 at 7-30 P.M. Deluxe Bus. service coad no 4714/mgbs-rpl(N) The bus was cancellation due to some problem so bus was cancellation. so plz refund the amount of Rs.270 to my bank account immediately .

Thanking you sir.
Puspal

sir i booked the ticket through APSRTC online from CHILAKALURIPETA to BANGALORE (BSBMTC) on 03/08/2013, money is detected my account.But i cancelled my ticket before 3 days. but my money is not refundable.please refundable my money as soon as posible.

SRVC NO:4365(seat no:6)

MOBLE:[protected]
sir i booked the ticket through APSRTC online from CHILAKALURIPETA to BANGALORE (BSBMTC) on 03/08/2013 money is detected my account.But i cancelled my ticket before 3 day. but my money is not refundable.please refundable my money as soon as posible.

SRVC NO:4365 (seat no:6)

date of journey: 18/08/2013

MOBLE:[protected]
Hi,

THIS IS VERY VERY BAD EXPERIENCE FROM CUSTOMER CARE-APSRTC. still there is no response & refund amount.

Dear APSRTC,


With refer to your mail confirmation of my journey ticket, the Bus service has been cancelled, due to Telangana Bandh.
it was confirmed by the same with APSRTC Help Line No. Please find the below details, vide:

Ticket No : 23412810 Date of Journey : 07-Sep-2013
Service Code/Name : 64532 / MGBS - MDR Service Category: DELUXE
From : HYDERABAD MGBS To : WYRA
Pickup Point : HYDERABAD MGBS Depart On : 07-Sep-2013 23:05
No. of Seats : 1 ( Adults: 1 Children: 0 ) Arrival On : 08-Sep-2013 04:00
Platform No : 1-3 Start Time at Origin : 23:05 Hrs
OB Ref. No : [protected] Bank Name : EBS


Passenger Name Age Category Gender Seat No.
SUDHEER 29 ADULT Male 11

Basic Fare : 174.0 Reservation Fee(+) : 11.0
Service Fee : 5.0 Toll Fee : 10.0
Concession Amount : 0.0 Dinner Amount: 0.0
Total Price: 200.0

Note: Kindly refund the same amount Rs. 200.00 to my account (for No Bus service on 07-Sep-2013)

please confirm the same with your confirmation of reply.

Regards//
Sudheer Babu.Y
[protected].
Dear Sir,

i have booked 3 tickets from mysore to JBS. Ticket No.23576528 service no.1083 - mysore-jbs journey dated[protected], seat nos. 17 18 and 20
The said service was cancelled from Mysore and it started from Bangalore. I have travelled on my own from Mysore to Bangalore to board this bus at Bangalore.

Therefore, I request you to refund the fare from Mysore to Bangalore for 3 tickets to the credit of my account.

thanking you

uday singh thakur
mobile : [protected]
I have booked a ticket from Hyderabad (MGBS) to manchiriyal through
APSRTC ONLINE on the date of 16/08/2014. Journey
date is[protected]. But Due bus service has been
canceled but i didn, t get my money back.so plz refund my money back in my account

ticket no:32897394
service no:8166
name:N.RAKESH
mob:[protected]

Sir I booked the ticket from apsrtc online on 17/11/2014 from SIDDARTHA COLLEGE-VJA - VIJAYAWADA to Hyderabad jeedimetla. The amount of ticket is deducted from my acc. but i didn't get the ticket. I cross checked the booking service it is showing that there is no reservation. So please verify it and refund the amount as soon as possible.
Service No. : 3908
Place : SIDDARTHA COLLEGE-VJA - VIJAYAWADA to Hyderabad jeedimetla
Date of Journey : 17/11/2014
MY MOBILE NUMBER IS : [protected]
Sir I booked the ticket from apsrtc online on 17/11/2014 from SIDDARTHA COLLEGE VIJAYAWADA to Hyderabad JEEDIMETLA The amount of ticket is deducted from my acc. but i didn't get the ticket. I cross checked the booking service it is showing that there is no reservation. So please verify it and refund the amount as soon as possible.


MY MOBILE NUMBER IS : [protected]
hi,
this is very bad experience from apsrtc
i have booked a ticket from
tirupati to ongole on 25th january
my money 974rs has been debited
but i didnt get the tickets
i hav called to custtomer care for dso many times
and i hav keep 5 times mail also
but i didnt get back anyresponse

the mobile number which i hav used while booking is :[protected]
my mail id is: [protected]@gmail.com
as soon as possible
refund my money
Sir I booked the ticket from apsrtc online on 07/06/2015 from Nellore to Hyderabad mgbs. The amount of ticket is deducted from my Creadit card but i didn't get the ticket. I cross checked the booking service it is showing that there is no reservation. So please verify it and refund the amount as soon as possible.

Merchant Reference Number : [protected]
Customer Email : [protected]@yahoo.com

thanks & Regards

P.Hazaratt

[protected]
Sir, I have booked tkt from LB Nagar to Rajahmundry on 29th June 2015, in APSRTC ONLICE OFFICIAL WEBSITE, Date of Journey 30th June 2015, wiht service no, 2618. But APSRTC Unfortunately Can cell the above Service and intimate to me we will refund the amount in few days. But till date amount not credited to my bank account. So, I am requesting you Credit the Cancellation amount to my bank account immediately.

Thanking You,
and I Sujjest you imporve the best Services.

Dear Sir/Madam

I Have booked tkt in your APSRTC ONLINE Services, on 8th October, 2015 with Tkt No.45983976, in the name of D.Nagesh Kumar (my Cell No. [protected]) thorough UBI ATM Debit Card, from Visakhapatnam to Kakinada, on Service No.2690. But Unfortunately, APSRTC Cancelled the above Service. Amount Rs.211 is debited, So, I am requesting you Credit the above amount to my Account immediately.


Thanking You Sir,
SIR I HAVE BOOKED 2 tickets on21/09/15 for 29/09/15 from Ongole to KAKINADa vide ref.no.[protected] and bank red.no.42527060 .my account was debited Rs 902/ but I did not get tickets and message received as transaction failed and amt will be refunded within 14 days.but 27 days passed'.I did not get the amt please refund immidiatly.

Yours faithfully,
P.Dasaratha Ramaiah
my ticket no 47166213 service no 23882, uid no 3591. From rgia to eluru on[protected]. cancelled on[protected].my amount is not refund .so please refund my amount.

Sir I booked the ticket from apsrtc online on 20/06/2016 from KALYANDURGAM to GUNTUR .The amount of ticket is deducted from my acc. but i didn't get the ticket. I cross checked the booking service it is showing that there is no reservation. So please verify it and refund the amount as soon as possible.
REF NO:[protected]
BANK REF NO:55685257
AMOUNT:653
MOBILE: [protected]
sir I booked the ticket from KALYANDURGAM TO GUNTUR on[protected]. but due to some reasons i cancelled my ticket on[protected].the refundable amount 459 not credited to my acc .please refund the amount as soon as possible.
TICKET NO: 53961590
SERVICE NO:6719
SEAT NO:3
MOBILE NO:[protected]
i, d.venkataramana CANCELLED MY TICKET ON 23.5.2017 from Bangalore to kakinada due to service 2638 cancellation. received a message for refund of 5792 on that day. but so far did not receive the amount.The particulars are as follows. BOOKED FROM ANNAPURNA MEDICALS PEDDAPURAM EG DT.The Email ID of the SERVICE agency is sumalajagadesh.[protected]@gmail.com. i verified his bank statements and mine but no amount received.Service no 2638 ticket no 62735351. Hence request you kindly look into . my bank ac no [protected] at peddapuram it is STATE BANK OF INDIA.PEDDAPURAM..
I have booked a bus on 27/10/2019 at 9.20 pm but the bus was not stopped in my stop and I did not catch the bus due to not having proper intimation about arrival of bus and fully disappointed with this kind of service

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