[Resolved]  APSRTC City Bus Service Vijayawada — poor services on No. 3 city buses

Immediate action sought on the complaint lodged recently by Vijayawada Urban City Bus Passengers Association ( VUCBPA ) addressed to the Regional Manager APSRTC Vijayawada No. 3 City Bus conductors (some new comers) for their reckless behaviour with passengers including women elders and children and rash driving of new drivers and irregularity of timings either coming and going three buses at one go or not appearing for 30 mts causing tension and waste of time to passengers.

Action taken in this respect may please be communicated to e mail id : [protected]@in.com or ring up to mobile no. [protected].
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Aug 14, 2020
Complaint marked as Resolved 
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APSRTC — poor timing maintenance

poor timing maintanence travelling from mangalore to hyderabad please provide AC service
The arrangement is very good and springs hope of positive results. Hope you would act soon.

Gitanand Subbarao Pokkuluri
Hi,
When I try, always gives server busy.
If some time opens, journey selection are not at all available. I do not why you released online reservation without proper testing.

Please close all on line service reservation system for APSRTC and recheck complete business process.

Try to see first KSRTC Online reservation website. All customers are happy to access and get the reservation online.

OUR APSRTC will lose business after sometime if you continue like this service ( Very poor quality of bus service, no cleanness in the bus, no maintains including VOLVO buses, no attractive salaries for employees, No help to customer from the departments as well as employees). But we can see everywhere with big letters of GANDHIJI statements about RTC.

Regards
Mallampalli.T
no proper action has been taken so far. There is no improvement in the situation .Today I talked to the Vidyadharapuram depot manager. He was telling his problems only.

I don't understand why the authorities fail to control the drivers in maintaining the timings. It is ridiculous that 3 or four buses come trailing one another and not a single bus appears for a minimum of 30mts causing lot of inconvenience to passengers every day.

FIRST OF ALL THE FREQUENCY OF BUSES MUST BE IMPROVED BY MAINTAINING A GAP OF 10 MTS BETWEEN EACH TRIP. THEN ONLY IT WILL BE A GENUINE SERVICE.
Recently I wrote a Box item in Vijayawada Chamber fortninghtly which appeared with my name stating the reasons for the losses to APSRTC in which the above topic was also mentioned.

OTHERWISE WE WOULD BE FORCED TO ORGANISE DHARNA
IF THERE IS NO IMPROVEMENT IMMEDIATELY. OUR PATIENCE IS RUNNING DOWN. PASSENGERS VERY MUCH DISSATISFIED WITH THIS LONGSTANDING PROBLEM. I expect the authorities to rise to the occasion and set right this simple problem.

subbarao pokkuluri, journalist e mail: [protected]@in.com mobile no. [protected]
see the buses are coming from respected depot according to their timing due to traffic problems and signal given by traffic police the buses are missing their timings, if the bus is going slow all the passengers will scold the driver and conductor why the bus is going slow, else if the bus is going fast passengers will say what is this rash driving, else if the bus is going in average speed passenger will sleep and wake up for some time and say still we are here only, i[censored] r living in vijayawada u know present road situation and traffic problems, and why all the people will scold rtc drivers and conductors they have their own problems while driving the bus in huge traffic 90% of people getting their needs due to traveling in APSRTC, running the apsrtc is not for only for u there are total 22078 buses under cover of apsrtc it is highly difficult to manage the all the buses i[censored] have brain u may understand the problems of apsrtc, i think u r selfish so u think only about u r work not about other(apsrtc) work it is not running only for u so it is difficult to maintain the big organization...

APSRTC — very poor maintenance

sir now a days maintenance of nuzvid apsrtc depot became very poor no proper guide line pls take some decision regarding this
Dear Sheshagiri Rao Sir,
Branch Manager
Vijayawada
Contact -[protected]

we regret to inform your regarding the night shift enquirey department, yesterday night i called minimum times, but nobody is not responded to lift the phone. due to attend the interview at midnight 2 AM i traveled by walk to Ibrahimpattanam to catch the bus.

My bus service no :3363 and Ticket no :[protected] Vijayawada to Hyderabad boarding at Ibrahimpattanam. the bus is too late, i want to attend the interview how? there is no bus, the alternate option is i have to go any other bus and attend the interview, after interview i have to come back and give the strong complaint on night service team.

Unfortunate bus driver called me at 6 AM in the morning, the Driver contact number is - [protected], but due to my interview i already caught another bus and i am near to Hyderabad. why night employees playing like this?

sir if night team is not responding then why the RTC Paying the money to them ?
if your are not giving information how people believe the APSRTC? why maximum people choosing private travel? due to this type of experience only peoples are hesitating the RTC.

Request to RTC Management please take necessary action on Night team to avoid this type of mistakes. And i request APSRTC to take necessary action on my amount to be Refund.

Once i personally request to top level management please arrange my refund Rs.511.00.

Warm Regards

G.Krishna
[protected]

abuse

My name is siddhardha.......
Today I'm abused by a bus conductor
I have the ticket....
Im unable to take down the bus number
Can u trace with the ticket number
The city Bus no: 31 bus driver whose code number is : 370318 and Conductor code number is : 369583.The conductor did not give one rupee change.The bus driver is not stopping the city bus at the bus stop till all Passengers get into the city bus, even the conductor is also in a hurry and asking the passengers to get down from city bus very Fastly.Why this bus driver and Conductor r in a hurry ? If this city bus is running late then what APSRTC traffic managers are doing ? What APSRTC Depot manager in charge of city buses is doing ? If this kind of things happen while going towards to pala project.It has become common practice among Apsrtc conductors of not giving change to passengers.

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