[Resolved]  Aqua Pure Plus — Pathetic Service

Address:

Chennai, Tamil Nadu

Hi,

I bought a couple of Aqua Pure Plus RO Water purifiers after they claimed a lot of experience in water purification and promised excellent service backup ( they claimed to have a 24 x 7 call center ). the first 3 -4 months everything went fine and when we started getting problems our service problems started.Our first service call took 7 days to attend that too after a lot of follow up and finally yelling. Now it takes 2 - 3 weeks, the last time around we had to speak to their MD Mr Sakthivelu. Now we have booked a service rqst nearly 3 weeks back and I guess we may need to call their MD again, reachign him also is proving to be a poblem as his mobile is not reachable ( not sure if this is deliberate and he has changed his number ). Please don't ever buy from this company .... they talk a lot but don't walk their talk on wee bit.