[Resolved]  Aquaguard Classic Water Filter Cum Purifier — Deficiency in services

I I have paid Rs.1690/- for AMC of my Aquaguard Classic Water Filter cum Purifier and my Contract Receipt No is AG96B 14074854 for the period[protected] to[protected]

At the time of entering in to the AMC Eureka Forbes had assured that the machine will be serviced, the filter and coal changed every 6 months.

Since then they have come only twice. The first time was on the day the AMC was signed and the second time was in SEP 2007. The second time i had to call up the call centre 4 times before the machine was attended.

Today it is 3rd of October and No one from your service center has come for 3rd service. Do you think that after every Six months I have to call ur service center . If it is so it very strange. You should have some mechanism so that after taking AMC we should not bother about the Six monthly service.

In view of the above problem i expect necessar action from ur end.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

WATER FILTER CUM PURIFIER — service not provided

DATE: 03.07.2010



Eureka Forbes Ltd



7,CHAKARBERIYA ROAD,

KOLKATTA-700025



DEAR SIR,



WE HAVE PURCHASE WATER FILTER CUM PURIFIER FROM YOUR COMPANY VIDE INVOICE NO.0391 DT.15.10.2006 FROM JODHPUR DEALER.BEARING SERIAL NO.2025045 & 10132 UNIT SR.NO.[protected]



YOUR JODHPUR (RAJASTHAN) DEALER HAS GIVEN US IN WRITING FOR LIFE LONG FREE SERVICE AT OUR HOME. INSPITE OF MY REAPETED REQUEST AND REGISTERED LETTERS THEY ARE NOT GIVING SERVICES AT MY RESIDENCE. I HAVE PURCHASE THE PURIFIER ON YOUR GOOD WILL. YOU ARE REQUESTED TO RECTIFY THE MISTAKE AT MY RESIDENS AS PROMISED.



THANKING YOU







SURESH CHAND JAIN

P.N.3A, SHAKTI NAGAR ROAD NO.4,

PAOTA C ROAD,

JODHPUR-342010 (RAJASTHAN)



MOB.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information