[Resolved]  Aquaguard Ro Protec+ — Bad product , worst service

Address:Chennai, Tamil Nadu

I recently bought an AQUAGUARD RO PROTECT+. Just after a week I bought it, the device started malfunctioning. Water was continuously going out through the outlet valve, though no water was actually getting filtered and stored in the device. We called the customer care, service person came in two days, fixed in two minutes and left. We dint have any problem for the next three days. Now we are facing the exact same issue. I have again raised a complaint with customer care yesterday and I was informed that this time a senior service technician will attend us that very day. We are still waiting....
I remember reading a similar complaint about aquaguard service in this site, but I had to go with this product as I was not able to find any other product. I suppose aquagaurd should give as much importance to their product and service as they give to their marketing.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7759
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information