Aquaguard Total Protec+ — Non-adhearance to fault repair

I purchased this unit on 01.01.2010 and was installed the same on 03.03.2010 by the company. Very next day the water started dripping from one of the connectors of the filter-candle which was reported to the company executive Mr. Atul Chauhan. He did try to get the problem solved but could not succeed. The matter has since then been being reported to him but nothing has yet been done.

I ultimately found its local authority and requested him to get the job done on priority as the water is constantly dripping on the kitchen platform spoiling the granite with in-removable spots.

The company has been assuring of sending their mechanic but I just don't know when will he come?

My 13 odd thousand rupees have been lost I suppose. Its a blunder buying such product.

Piyush Parekh
for Priti Parekh
Vadodara