[Resolved]  Ava Merchandising — Non Delivery of Product by AVA Merchandising

Dear Sir/Madam,

Please go through the below mentioned mail sent to AVA merchandising. I had booked an order with them on January 21st 2010 and have not yet received anything from them till date(20/3/2010). I feel that this is a false company. I do not want other people to get cheated the same way. I feel mentally drained and insulted to have been the victim. Kindly take action against the people. I am willing to testify against them anytime and anywhere

My Details:

Name: KR Muralikrishna
PH: [protected]
mail ID: [protected]@yahoo.com

Thanks
Murali
--- On Sat, 3/20/10, kuppam murali <[protected]@yahoo.com> wrote:

> From: kuppam murali <[protected]@yahoo.com>
> Subject: Re: No delivery made till date
> To: [protected]@avamerchandising.co.in, customerservices.[protected]@hdfcbank.com
> Cc: [protected]@yahoo.com, customerservices.[protected]@hdfcbank.com
> Date: Saturday, March 20, 2010, 11:11 AM
> Hi AVA,
>
> Going through the below mail, anybody can see that HDFC
> bank has made a tie up with a company who is not capable of
> keeping up their words. You have charged me 2 instalments of
> Rs.281/- which has been promptly paid by me. Yet I have not
> received the product I had ordered which should have been
> delivered to me by 21 days. It has been 2 whole months and
> yet I have received nothing. When ever I call or send a
> mail, the response I get is only an SMS. I am suspecting the
> motive of AVA merchandising. I am willing to buy the product
> from any ordinary roadside vendor but not from you. Hence I
> request you out of sheer desperation to CANCEL THE ORDER NO.
> HD4640 and pay me back Rs. 562/- immediately. You have
> troubled me enough and I am no longer responsible for any
> other instalments from AVA. It was not at all nice doing
> business with you. Also send me a confirmation that the
> order has been cancelled and please revert ONLY TO THIS MAIL
> ID.
>
> HDFC: I would be obliged if you take up this matter with
> your higher authorities. If required I can produce my CREDIT
> CARD number to HDFC. I shall be meeting one of your higher
> officials with the broucher and hard copy of this mail and
> all SMS sent by AVA. I am intrested to know the amount
> involved when the same incident happens to
> numerous people
>
> MuraliKrishna KR
> --- On Mon, 3/15/10, kuppam murali <[protected]@yahoo.com>
> wrote:
>
> > From: kuppam murali <[protected]@yahoo.com>
> > Subject: No delivery made till date
> > To: [protected]@avamerchandising.co.in
> > Cc: customerservices.[protected]@hdfcbank.com,
> [protected]@yahoo.com
> > Date: Monday, March 15, 2010, 9:18 AM
> > Hi,
> >
> > I had ordered for a UCB Track suit(Combo offer with
> Duffle
> > bag) on January 21st 2010. I have not received the
> items
> > till date. I have been charged the first instalment of
> Rs
> > 281/- which has been paid. Now I have received the
> statement
> > from HDFC for the second instalment. I had called
> your
> > service centre for 5 times and have been issued the
> > complaint number as
> > C/11/02/10/006,
> > C/16/02/10/001,
> > C/25/02/10/052,
> > C/04/03/10/043 and
> > C/04/03/10/044
> > I also spoke to one of your floor supervisor
> Mr.Yashpal who
> > promised that the items will be delivered in the next
> 15
> > days.
> > I am surprised at the negligience for a small order.
> The
> > ordered items are not as rare that it would take 2
> months
> > for the dispatch. You have been causing me
> un-necessary
> > tension and harassment. I request you to deliver the
> ordered
> > items at the earliest or immediately revert with the
> status
> > of the dispatch. I need a commitment for the same as I
> no
> > longer want unwanted excuses.
> > I am marking HDFC customer care in the CC as I feel
> even
> > they are equally responsible for having a tie-up with
> your
> > organization
> > My details are as mentioned:
> >
> > Name: KR Muralikrishna
> > PH NO: [protected]
> > Delivery address: KR Muralikrishna
> > Dell Perot Systems
> > Plot NO 123, EPIP phase II
> > Whitefiels Industrial area
> > Bangalore - 560 066
> >
> > Product code of the order:H113
> > Order No: HD4640
> > Date of ordering: 21st January 2010
> >
> > Please revert at the earliest. In case the mail
> remains
> > unanswered, I shall pursue this with higher
> authorities
> > Regards
> > Murali