[Resolved] Aviva Life Insurance — Harashment by Aviva | |||
Harashment for premium payment by phone calls and SMS and false warning statement by Aviva for my policy number TDW3114271. I have taken this plan on request from an employee in IndusInd bank who is also a relationship manager for my SB account. Somehow the provided information about the Aviva life insurance policy proved as wrong in the sense that the insurance company is harashing us, warning us and disturbing every now and than for premium payment though I still have a grace period of 1 month. Was this information helpful? | |||
Aug 2, 2016 Complaint marked as Resolved I do not receive anymore phone calls and have no issue with the company. | |||
 2 Comments | |||
Comments
Dear Mrs. Mahobia
Apologies for the inconvenience caused. As a customer centric company, we offer free cheque pick up facility for our customers, and wanted to inform you of the same through the service calls.
We have forwarded your feedback to the concerned department, and would like to assure you that the calls made were for your ease and convenience.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
Apologies for the inconvenience caused. As a customer centric company, we offer free cheque pick up facility for our customers, and wanted to inform you of the same through the service calls.
We have forwarded your feedback to the concerned department, and would like to assure you that the calls made were for your ease and convenience.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
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+91 12 4270 9046
Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
Aviva India