[Resolved] Axis Bank — poor mobile banking service | |
Axis bank has a very poor customer service. I had applied for mobile banking(mobile alerts)and it charges 134/- but if I make a transaction on 21/10/2008 I will either get the message on my cell phone on 31/10/2008 or I don’t receive it at all. Where as ICICI bank service is so good. Why do we trust these banks? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
I too suffering with Axis bank mobile alerts. Recently Axis bank insisting customers for to opt NETSECURE security system (Ofcourse with additional annual charges). No SMS been delivered to my mobile. Since one month i am keep mailing, calling Axis bank customer care and my local branch. No proper action taken. I strongly agree with you ICICI mobile alerts system is far better.
i m having the mobile banking plz change my no from [protected] to [protected] and my account no is [protected], kindly update my no as soon as possible.
i m having the mobile banking plz change my no from [protected] to [protected] and my account no is [protected], kindly update my no as soon as possible.
Hi,
I've been a user(more like victim) of Axis bank for past 1 n half year. There has always been some or the other problem with dealing with Axis bank. Like:
- Resetting online password required one to physically walk into your Axis bank branch and request for password reset. And remember they don't work on sundays (poor working people like me)
- Also if I need any assistance from their customer care center I can call only during working hours i., e 9am to 6pm (god plz send me financial emergencies only during working hours, and no weekends plz!)
- I guess its fine if they reply to mails only after a few days.(at least they do!)
- And now when I thought it can't get any worse, they tell me that they can't send me my 'Netsecure' code by SMS if I'm on International Roaming, so if I need to make any online payments I'm in a soup (strangely it doesn't cost them anything to send me the message, since I'm paying for the roaming)
God help us all.
---
Regards,
Deepak
I've been a user(more like victim) of Axis bank for past 1 n half year. There has always been some or the other problem with dealing with Axis bank. Like:
- Resetting online password required one to physically walk into your Axis bank branch and request for password reset. And remember they don't work on sundays (poor working people like me)
- Also if I need any assistance from their customer care center I can call only during working hours i., e 9am to 6pm (god plz send me financial emergencies only during working hours, and no weekends plz!)
- I guess its fine if they reply to mails only after a few days.(at least they do!)
- And now when I thought it can't get any worse, they tell me that they can't send me my 'Netsecure' code by SMS if I'm on International Roaming, so if I need to make any online payments I'm in a soup (strangely it doesn't cost them anything to send me the message, since I'm paying for the roaming)
God help us all.
---
Regards,
Deepak
AXIX BANKS DOES NOT WORK ON SAMSUNG GALAXY S3
Mobile Banking not possible on Android 4.2
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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