[Resolved] B S N L — Inordinate delay in replacement of defective telephone set | |||
Sir, I am a resident of Anandap[ur under Hosseinpur telephone exchange.My telephone number is 24431934.The telephone set provided to us is not functioning since last six months or so.Attention for replacement of defective set has been drawn to the local telephone exchange authority but so far no action has been taken.Each time I approach them they express inability because of lack of supply of telephone set to the exchange.It is a matter of regret that a consumer who is paying rental and other charges regularly is being denied the facility .I shall be thankful i[censored]rgent step for replacent of defective set is taken. Thanking you. S.S.Acharia 2F,Haldiram Complex 72/1,Anandapur Kolkata 700107 Tel. 24431934,Mob.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
TeleOne — Defective Mobile
To,Whom So Ever It May Concern,
For: Consumer Complaints Forum
Reference: Purchase of Mobile "Black Cherry BL7000" on April 4, 2011.
Subject: Complaint regarding the product "Black Cherry BL7000" issued.
Dear Sir/Madam,
This is to put in to your kind notice the irresponsible and rude behavior by your staff members.
Sir/Madam,
I have purchased the above mobile phone on the above stated date but I regret to inform you that your product was not up to the standards as mentioned in your marketing advertisement. There was not a single issue which can be stated about the product. The problems with the delivered piece is as follows:
The speakers in the phone were not up to the mark; the voice quality was horrible;
I had to change the battery within a month;
Not to say anything about the camera;
No proper issue of bill.
Sir/Madam,
I made my complaint within the third day of the purchase however my compliant was not received and I was regularly told to call the other day. I have made several phone calls. Many times I got a rude answer. I don't have words to describe how my complaint was handled.
I feel cheated and pathetic as a consumer. I am writing you with a heavy heart and hope you understand the way I feel.
Please oblige and take the necessary action.
Hope I will get a favorable reply or I will get back my money.
With anticipation,
Yours sincerely,
Nima Varghese