[Resolved]  B.S.N.L MOBILE — Wrong Balance Deducted

Address:

Mehsana, Gujarat

MY SELF ANKIT PRAJAPATI FROM MEHSANA.MY BSNL MOBILE NO IS:-[protected].

I WOULD LIKE TO INFORM YOU THAT I HAVE BALANCE IN MY ACCOUNT RS.62/-ON[protected] BUT I HAVE RECIVE ONE SMS TODAY AT 4:57 AM THAT"YOUR BABA RAMDEV IS ACTIVE AND RS 5 IS DEDUCATED FROM YOUR ACCOUNT...BUT I TEELIING YOU THAT I AM NOT INTRESTED THIS SCHEME AND I KNOW THIS IS COMPANY POLICY THAT SOME CUSTOMER'S ACCOUNT DEDUCATE AMOUNT ...BUT I TELLING YOU THAT I AM NOT ANY PROCCED FOR ACTIVE THIS SCHEME...

AND I WAS ALSO TALK TO CUSTOMER CASR( 24365) TODAY[protected] AT 9 TO 10 P.M ) 3 TIME BUT CUSTOMER EX. IS NOT PROVIDE COORECT DETAIL AND PUT AND HOLD MY CALLS SO I REQUEST REVERCE MY RS:-5/- IN MY ACCOUNT OTHERWISE I ALSO KNOW OTHER WAY THAT HOW TO REVERCE OUR BALANCE .I REQUEST TO YOU YOUR CUSTOMER CARE IS SO BAD....PLEASE CHANGE THIS SYSTEM...