[Resolved] BagItToday — Bagittoday refund complaint | |||
Hi, Bagittoday executive called me and took the order from me for 21500 Rs, the order was for 2 sets of zia diamonds, samsung camcorder and Philips MP3 player for which they charged me 21500/- Rs... but when this product was delivered to me, the parcel was containing only 1 set of zia diamonds, camcorder and MP3 player!!!!!!!!!!! I immediately intimated bagittoday call centre and they asked me to send the product for refund....but now they are cheating me by refunding money for only 1 set of zia diamond, camcorder and MP3 player!!!!!!!!!!!!! I received refund of only 14887 Rs instead of full 21500 Rs refund....... I am following up with Bagittoday from 4 months but no luck :( I was even confirmed in the email by bagittoday (Dominic Savio <Dominic.[protected]@intoday.com and Sonu kumar (Online Support [ITBC] [protected]@bagittoday.com)) that I will recieve my full refund of 21500 Rs.....but they are cheating me by refunding only 14887/- Rs I am losing 6613/- for nothing!!!!!!!!!!! Please help me from this fraud...... Below are the details of the order: Order Number: 268133 Order Date:[protected] Invoice No: TRNPL/DLI/10-11/257017 Invoice Date:[protected] Tracking ID: 621540 Membership No: BIT[protected] Product returned back via Indian post:EK[protected]IN Indiapost : SpeedNet-Detailed Movement http://services.ptcmysore.gov.in/speednettracking/Track3.aspx?articlenumber=EK[p...⇄ Thanks and Regards, Sujay.A Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on https://www.consumercomplaints.in
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-
• Refund Date :[protected]
• Transaction id: [protected]
• Refund Amount:21500.00
We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on [protected]@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now ?[protected]
Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)