BagItToday, Mobile Set — Non receipt of the product

Address:Meghalaya

Sir
I have ordered for a mobile sent vide id. no[protected] dated 06.07.2012 to Bagittoday. But they are telling only when the product will be available they will furnish the same. But I could not understand why did they advertise the product which is not available and after lapse of so many days I have not received the Product. They are also not giving me any specific date when I will receive the product. I have paid Rs.1999/- through online .

I had good experience with Flipkart as well as others but this is the first time on advise of some of my firend I ordered for the product to Bagittoday due to some urgency.

I will be very greatful if you kindly look into the matter and give me the actual position.

Yours faithfullu

ARUP DAS
NEEPCO LTD
SHILLONG


[protected]@rediffmail.com
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BagItToday — non receipt of product ordered

I had placed order for rebok sunglasses on 17.03.2010 and made payment through internet banking. I have not received the product till date. When contacted I was told that the product was despatched through Blue dart Courier & it was returned as they could not locate my address. Incidentally I had not received any phone call asking for my address. Later after I complained over phone & mail I was twice asked to give confirm my address with landmar and I confirmed my address over phone and also sent detailed address by mail on did that also 09.04.10. After a few days when I enquired about the status of my order, they again asked me to confirm my address. I was fed up and told them to stop asking to for confirmation of address and despatch the product immediately. I also sent a mail on 24.05.10 asking them to either despatch the product immediately within a week, or refund the amount paid. I received a regret message on the same day informing me to give some more time. But after that neither have I received the product nor any communication from them on this.
they are liars and cheaters. go to consumer forum.
Hi
I ordered
"Hottest Sale of the week: Reebok Roller Coaster Shoes @ 60% off with Free gifts worth Rs 8999" on 12th May 2010. I have not received the items yet, I contacted them by email, they said my address was wrong, although my address was 100% correct, then they told me they will send it again, they have been promising in email that I will receive the items soon, but so far nothing happened.
I asked them for refund, now they don't even respond my emails.

I think this is a fake company, the guys behind this company are cheaters. This company should be closed.
Dear Mr. Das,

This is with reference to your complaint on https://www.consumercomplaints.in

We apologize for the inconvenience caused to you due to the non receipt of your order product.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details

 Consignment Number : [protected]
 Transporter Name : Blue Dart
 Tracking Id : 1546483
 Dispatch Date :[protected]

You should be receiving your order within next 2 -3 working days, however, if you do not receive your order within the above time frame, do get back to us.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

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